Accessible Learning Assistant Coordinator (Student Services Professional IB)

The California State University; San Diego (CA); On-site; USD 50,019 - 70,776; Full time

Job summary

The California State University in San Diego State University campus seeks an Accessible Learning Assistant Coordinator to ensure students with disabilities have timely and equitable access to instructional materials and technology-based accommodations.

Under the supervision of the Accessible Technology Coordinator, this position supports the coordination and delivery of accessible media services, including captioning, alternative media, audio description, and accessible learning resources.

Qualifications

• Proficiency with Microsoft Office, Google Workspace, and accessible technology (assistive tech hardware and software).
• Knowledge of or ability to learn alternative media production, electronic text conversion, captioning, and DHH accommodation processes.
• Experience working with individuals with disabilities and applying accessibility principles to support equitable access.
• Strong organizational skills, ability to maintain accurate documentation, track accommodation requests, and manage multiple priorities.
• Excellent verbal and written communication skills with the ability to convey technical information clearly and build effective working relationships.
• Experience supporting disability services or accessibility initiatives in higher education is preferred.
• Professional certification or specialized training in accessibility standards or assistive technology is preferred.

Responsibilities

• Coordinate accessible media and captioning requests by processing service requests, communicating with students, faculty, and vendors, and tracking service delivery.
• Support the delivery of alternative media and accessible technology accommodations, including electronic text, assistive technology resources, and accessible learning materials.
• Provide information and support to students and faculty regarding accessible learning services, accommodation processes, and available resources.
• Maintain service records, documentation, inventories, and reports while assisting with quality assurance and tracking of accessible learning services.
• Assist with Deaf and Hard of Hearing (DHH) service scheduling, outreach efforts, student workshops, and continuity of services during peak periods.

Skills

Accessible tech & software

Alternative media production

Disability services experience

Communication skills

Education

Bachelor's degree or equivalent

Job description

Accessible Learning Assistant Coordinator (Student Services Professional IB)

Location: San Diego • Work type: Staff • Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time, On-site

Position Summary

The Accessible Learning Assistant Coordinator plays a key role in ensuring students with disabilities have timely and equitable access to instructional materials and technology-based accommodations at San Diego State University. Under the supervision of the Accessible Technology Coordinator, this position supports the coordination and delivery of accessible media services, including captioning, alternative media, audio description, and accessible learning resources. The incumbent collaborates with Student Disability Services staff, faculty, students, and external vendors to coordinate services, prepare accessible materials, communicate with students, and provide technology support that removes academic barriers and promotes student success in an inclusive learning environment.

Key Responsibilities

• Coordinate accessible media and captioning requests by processing service requests, communicating with students, faculty, and vendors, and tracking service delivery.
• Support the delivery of alternative media and accessible technology accommodations, including electronic text, assistive technology resources, and accessible learning materials.
• Provide information and support to students and faculty regarding accessible learning services, accommodation processes, and available resources.
• Maintain service records, documentation, inventories, and reports while assisting with quality assurance and tracking of accessible learning services.
• Assist with Deaf and Hard of Hearing (DHH) service scheduling, outreach efforts, student workshops, and continuity of services during peak periods.

Why You Should Apply

• Help create a more accessible and inclusive learning environment by supporting students with disabilities in achieving academic success.
• Gain experience with accessible technology, alternative media, captioning services, and disability accommodations in higher education.
• Collaborate with professionals, faculty, and campus partners committed to equity, inclusion, and student success.
• Build expertise in accessibility services, assistive technology, and inclusive educational practices while making a meaningful impact on students’ educational experiences.
• Join a mission-driven team dedicated to removing barriers and expanding access to learning opportunities for all students.

Position Information

• This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position.
• This position is designated as non-exempt under FLSA and is eligible for overtime.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

Student Disability Services (SDS) provides a full range of accommodations and services to students with disabilities, facilitating equal access to the educational process. Services include sign language interpreting, alternative formats (electronic text, Braille), captioning, test accommodations, advising, assistive technology, and related supports to promote retention and graduation.

Education and Experience

Equivalent to graduation from a four-year college or university in a behavioral science, public or business administration, or a related field. Additional specialized experience may substitute for the required education on a year-for-year basis. Typically, one year of professional Student Services experience at entry level is expected; graduate-level education may be substituted for the required experience.

Key Qualifications

• Proficiency with Microsoft Office, Google Workspace, and accessible technology (assistive tech hardware and software).
• Knowledge of or ability to learn alternative media production, electronic text conversion, captioning, and DHH accommodation processes.
• Experience working with individuals with disabilities and applying accessibility principles to support equitable access.
• Strong organizational skills, ability to maintain accurate documentation, track accommodation requests, and manage multiple priorities.
• Excellent verbal and written communication skills with the ability to convey technical information clearly and build effective working relationships.
• Experience supporting disability services or accessibility initiatives in higher education is preferred.
• Professional certification or specialized training in accessibility standards or assistive technology is preferred.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package to support well-being and professional growth.

Compensation: Salary is based on experience, education, and qualifications within the department’s budget and equity guidelines. CSU Classification Salary Range: $4,482 - $6,342/month; hiring salary not to exceed $4,482/month.

Full Benefits Package Includes

• Generous Time Off: holidays, vacation, and sick leave.
• Retirement: CalPERS pension with retiree healthcare and reciprocal agreements with other California public systems.
• Health Coverage: Medical, dental, and vision options.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer activities.

Equal Opportunity

SDSU provides equal opportunity in education and employment regardless of race, sex, color, ethnicity, or national origin. We comply with applicable civil rights laws and CSU nondiscrimination policies. We encourage inclusive and respectful dialogue and responsible engagement.

SDSU is committed to fostering an inclusive environment and to advancing knowledge with merit, diversity, accessibility, and equal opportunity for all.

Notes

All applicants must be legally eligible to work in the United States. A background check is required. SDSU is a smoke-free campus. Reasonable accommodations will be provided for qualified applicants with disabilities on request.