Accessibility Technology Analyst I

The University of North Florida Board of Trustees; United States; On-site; USD 27,000 - 39,000; Full time

Job summary

The University of North Florida Board of Trustees seeks an ADA Compliance professional to address accessibility challenges in ICT and web content. The role focuses on testing, repairs, and compliance with WCAG 2.1 AA, supporting editors and vendors.

The position emphasizes collaboration with the ADA team, documenting findings, and developing innovative accessibility solutions while ensuring confidentiality and adherence to policy. Training and reporting are integral parts of the role.

Qualifications

• Bachelor’s degree or a high school diploma with 4+ years of relevant experience.
• Knowledge of WCAG 2.1 AA and accessibility standards.
• Ability to conduct automated and manual accessibility testing.

Responsibilities

• Assess, test, and determine repairs for accessibility issues across pages, apps, and hardware.
• Validate WCAG 2.1 AA compliance and assist with repairs.
• Develop accessibility solutions and collaborate with ICT/ADA teams to implement fixes.
• Prepare detailed audit reports and train editors on accessibility practices.
• Maintain confidentiality and follow university policies during audits.

Skills

WCAG testing

Assistive tech testing

Web accessibility

Education

Bachelor’s degree or high school diploma with 4+ years experience

Tools

Adobe Acrobat Pro

Job description

Department ADA Compliance Compensation $23.95 Hourly

General Description / Primary Purpose: Addresses technical accessibility challenges by developing technical specifications and assist in preparing to code for accessibility issues for Information Communication Technology functionality, and assist usability issues for CMS, Vendor products, and other UNF URLs.

Job Functions

Assess, Test, and Determine Repairs: Assess, test, and determine repairs for accessibility issues of web pages (home pages, subordinate pages, external and Internet), web applications, software, and hardware; assist with the vendor and open-source products; identify and assist with report content or functionality inaccessible to individuals with disabilities conduct automated accessibility testing with applicable compliance testing tools and manual testing with assistive technology tools. Validate website accessibility compliance in accordance with WCAG 2.1 and Voluntary Product Accessibility Template 2.0. Assist editors with complex repairs for WCAG errors on websites and web pages. Be able to use ADOBE Acrobat Pro to repair documents Develop creative and innovative accessibility solutions that adhere to organizational and WCAG guidelines (and know the new updates to the guidelines) Tests to ensure accessibility solutions are effective and successful Collaborate with the team to implement accessibility solutions Analyzing and evaluating various applications, software, hardware, vendors, and open-source products for accessibility in accordance with WCAG 2.1 AA and updates. Conducts automated and manual testing and determines needed repairs. Monitors and provides ongoing analysis of the University’s web pages to identify WCAG 2.1 level AA and updates content errors. Conducts regular testing using accessibility tools as part of the ADA certification process, reports findings, and provides support and training to content editors. Knowledge of web standards, including web accessibility.

Quality Assurance

Write detailed reports Prepare reports showing how the vendor’s products were tested and provide the results for compliance and noncompliance with WCAG guidelines. Document the results and provide clear illustrations to the readers. Perform accessibility audits and report on audit findings.

Communicate and Collaborate

Communicate test results and issues found during audit reviews to team members, vendors, and users. Effectively communicate the processes and issues. Collaborate with ADA team members to resolve complex accessibility issues. Involved in developing and interpreting departmental policies for the area of responsibility. May recommend policies and procedures to ensure effective coordination of departmental programs.

Training

Develop test case scenarios. Train and mentor peers on accessibility best practices Will prepare comprehensive training on accessibility topics, including, but not limited to, WCAG, ANDI, WAVE, and NVDA/JAWS, and may include other types of training as assigned. Deliver workshops and training to large and small groups in person and in video presentations. Create accessibility and other training classes using the Osprey Ascend and other UNF training systems. Deliver training for content managers and other website users. Develop materials to ensure all training is consistent and deliver the same information.

Marginal Functions

May be assigned other duties by Director During declared campus emergencies, this position may be required to perform specific job-related duties at a designated off-campus location or place of residence.

Supervision Received

Supervisor reviews work products and reports. Will monitor achievements and conduct evaluations.

Level of Public Contact

Internal contact with ICT users and limited external business contacts with vendors who are applying for vendor product purchases.

Policymaking and/or Interpretation

Employees are involved in policy making for Information Communication Technology (ICT) Policy Program Direction and Development: Involved in program direction and development of ICT with supervision.

Statement of Responsibility for Confidential Data

May not disclose confidential ADA information to others. Must maintain the confidentiality of the medical information house in the ADA office.

Required Qualifications

Bachelor’s degree or a high school diploma and 4+ years of relevant experience. Or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

Statement(s) of Understanding

This position requires a background check. In conjunction with the University’s policy, this position may also require a credit check. The holder of this position is designated as a \"Responsible Employee\" pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie

Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.

At the University of North Florida, we believe in empowering our employees to thrive both professionally and personally. Whether you’re advancing research, supporting students, or driving innovation, you’ll be part of a dynamic community that values collaboration, growth, and meaningful impact. Discover a career that makes a difference-right here in Jacksonville. Start searching our current job opportunities and find your next career move at UNF!

NOTICE

At this time, UNF cannot consider candidates who require H-1B visa sponsorship, regardless of current visa status. Current UNF employees (Faculty & Staff) should view opportunities via the Workday UNF Jobs Hub. Current UNF students should view opportunities via the Workday UNF Student Jobs Hub. To learn more about UNF’s workplace culture, mission, and available employee benefits, please visit our UNF Employment page.