Accessibility Lead Vice President - Component Library

JPMorgan Chase; Columbus (OH); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorgan Chase’s Digital Accessibility team seeks a VP-level Accessibility Lead to guide accessibility across the component library for web and mobile experiences. You will translate standards into practical requirements, drive governance, and partner with product, design, engineering, QA, research, and standards to embed accessibility in reusable components and patterns.

You will lead across discovery, design, development, testing, release, and adoption with focus on scalable guidance, screen

Qualifications

• Expert knowledge of accessibility standards and human-centered design principles.
• Ability to translate standards into practical requirements for web and mobile components.
• Experience leading through influence across cross-functional teams.

Responsibilities

• Serve as a lead Digital Accessibility advisor for the component library across web and native mobile components, patterns, documentation, and tools.
• Establish accessibility expectations for reusable components, patterns, and platform-specific implementations.
• Translate accessibility standards into actionable design guidance, technical recommendations, test expectations, and acceptance criteria.
• Lead technical discussions and facilitate decisions on complex accessibility questions where standards are incomplete.
• Evaluate component behavior across assistive technologies, browsers, and device settings; support defect triage and release readiness.
• Identify recurring accessibility risks and propose improvements to components, patterns, and delivery practices.
• Partner with accessibility advisors to clarify issues origins and guide modernization of legacy components and adoption of reusable components.

Job description

The Digital Accessibility team plays an important role in ensuring these shared foundations support equitable and accessible experiences for customers with disabilities. The role requires deep accessibility expertise, strong design-system and product development knowledge, sound judgment, and the ability to lead through influence. You will help teams translate accessibility standards and human-centered design principles into practical requirements for web and native mobile components, composable patterns, complex data visualizations, and emerging platform capabilities. You will also help establish repeatable accessibility practices and governance that improve consistency, reduce downstream remediation, and enable product teams to use components with confidence.

As an Accessibility Lead Vice President in Digital Accessibility Team, supporting our Component Library, you will provide strategic and technical accessibility leadership throughout the design-system lifecycle. You will partner with product, design, engineering, quality assurance, research, standards, content, and other stakeholders to establish how accessibility requirements apply to reusable components, interaction patterns, documentation, tooling, and emerging platform capabilities. You will be passionate about accessibility in the digital space and lead accessibility initiatives supporting MDS (Manhattan Design System). You will display broad knowledge of accessibility barriers, assistive technologies, and techniques for creating accessible customer-facing web and mobile products. Expert knowledge of current accessibility standards is required.

You will partner across product, design, content, engineering, quality assurance, research, and standards to apply accessibility requirements to reusable components and patterns. Experience resolving complex accessibility questions, creating scalable guidance, influencing cross-functional decisions, and supporting teams throughout the product development lifecycle is important. You will lead accessibility support for our component library, helping ensure accessibility is built into reusable components, patterns, documentation, and tools before they are adopted across Chase digital products. You will provide guidance across design, implementation, testing, defect management, documentation, research, adoption, and release readiness.

Job Responsibilities

• Serve as a lead Digital Accessibility advisor for our component library across customer-facing web and native mobile components, patterns, documentation, and tools. Establish and communicate accessibility expectations for reusable components, composable patterns, and platform-specific implementations.
• Partner with product, design, engineering, quality assurance, research, standards, content, and other stakeholders to integrate accessibility throughout discovery, design, development, testing, release, adoption, and ongoing improvement. Provide early accessibility guidance for component concepts, prototypes, design specifications, interaction patterns, technical approaches, and implementation guidance.
• Translate accessibility standards and internal requirements into actionable design guidance, technical recommendations, test expectations, acceptance criteria, documentation, and product decisions. Lead technical discussions and facilitate decisions involving complex or emerging accessibility questions where existing standards or patterns may not provide complete implementation guidance.
• Evaluate component behavior across assistive technologies, platforms, browsers, device settings, customer contexts, and interaction modes. Support defect triage and prioritization by assessing customer impact, standards implications, severity, available workarounds, affected versions, downstream product impact, and release readiness.
• Identify recurring accessibility risks and use defect, testing, research, adoption, and product feedback insights to recommend improvements to components, patterns, documentation, and delivery practices. Help establish and maintain scalable accessibility usage guidance, including expected screen reader behavior, keyboard interactions, built-in and configurable behaviors, color and contrast requirements, focus management, accessibility rationale, and implementation examples.
• Partner with accessibility advisors supporting product teams to clarify whether issues originate in components, product-specific implementation, content, configuration, or the surrounding customer experience. Provide accessibility leadership for the modernization of legacy components and the adoption of composable components across web and mobile platforms. Advise on accessible solutions for complex components and patterns, including data visualizations, a variety of interactive widgets, and dynamic content.
• Incorporate findings from research with people with disabilities into component and pattern guidance and recommend opportunities for inclusive research throughout the desig