Accessibility Compliance Specialist - WCAG 2.1 Expert

Creative Solutions Services, LLC; Indianapolis (IN); Hybrid; USD 39,000 - 55,000; Full time

Job summary

Creative Solutions Services, LLC is seeking a Communications Compliance Specialist in Indianapolis, IN, with a hybrid work arrangement. This 3-month, in-person role focuses on reviewing and remediating health forms and web content to meet WCAG 2.1 AA standards.

You will collaborate across program areas to rewrite materials for accessibility, work with web teams to ensure remediated content, and guide staff with best practices and training.

Qualifications

• Strong understanding of accessible digital communication principles, including document tagging and semantic structure.
• Excellent writing and editing skills with ability to create plain language content.
• Experience coordinating projects, managing deadlines, and collaborating across teams.

Responsibilities

• Review health forms and materials to ensure WCAG 2.1 AA compliance.
• Collaborate with program areas to revise materials for accessibility.
• Ensure HTML content, PDFs, and interactive elements are accessible and remediated.
• Use tracking and accessibility tools to monitor progress and deliverables.
• Provide guidance and training on accessibility best practices to staff.
• Conduct QA reviews to confirm corrections are implemented correctly.
• Prepare documentation and reports on compliance improvements and recommendations.
• Stay current with accessibility standards and state requirements.

Skills

WCAG 2.1 AA

Plain language writing

Project coordination

Content creation

Editing/writing

Cross-functional collaboration

Documentation

Tools

Word

Adobe Acrobat

CMS

Accessibility tools (WAVE/Axe)

Job description

Creative Solutions Services, LLC is seeking a Communications Compliance Specialist in Indianapolis, IN, with a hybrid work arrangement. This 3-month, in-person role focuses on reviewing and remediating health forms and web content to meet WCAG 2.1 AA standards.

You will collaborate across program areas to rewrite materials for accessibility, work with web teams to ensure remediated content, and guide staff with best practices and training.