Access Specialist II

Dayton Children's Hospital; Urbana (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Dayton Children's Hospital is seeking a Patient Access Representative for the Community Based Pediatrics - North team, located in the Springfield facility. The role provides essential front-desk support, scheduling, registration, insurance verification, and payment processing to ensure smooth patient experiences.

Under supervision of the Patient Access Manager, you will handle PHI, referrals, data entry, and courteous patient communication, contributing to trusted relationships and the

Qualifications

• High school diploma or GED required.
• Strong customer-service mindset and communication skills.

Responsibilities

• Schedule appointments and register patients efficiently.
• Verify insurance information and transcribe orders.
• Handle telephone coverage and data entry with accuracy.
• Process PHI responsibly and maintain patient records.
• Assist with patient referrals and payment collection while upholding satisfaction and solvency.

Education

High school diploma or GED

Job description

Facility:

Ohio Pediatric Care Alliance - Springfield

Department:

Community Based Pediatrics - North

Schedule:

Full time

Hours:

40

Job Details:

This position is for Pediatric Associates of Springfield
Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Department Specific Job Details:

Hours: M-F 8-5pm

Education: High school diploma or GED.