Access Specialist II

Southeast Health; Columbia (SC); Vor Ort; USD 42.000 - 52.000; Vollzeit

Zusammenfassung

Southeast Health in Columbia, SC seeks an Access Specialist II to interview patients, collect demographic and billing information, verify payer coverage, and schedule services. This role supports self-pay workflows and ensures accurate patient records and authorizations.

You will interact with patients in hospital and clinic settings, handle inquiries, and provide expert customer service while maintaining compliance with policies and procedures. Day shift, full-time.

Qualifikationen

• High School diploma is required.
• Prefer one year of hospital or clinic revenue cycle experience.
• Working knowledge of computers is required.
• Medical terminology knowledge is required or SEH training will cover it.

Aufgaben

• Interviews and obtains information to register or admit patients.
• Obtains signatures for treatment and reimbursement approvals.
• Discharges patients after treatment completion.
• Assists with posting and verification of charges and maintains medical records.
• Acts as first point of contact for clients via phone or in person; provides scheduling and enrollment.
• Enters/updates demographic, financial, billing and caregiver information.
• Verifies third party payer coverage and collects self-pay balances.
• Schedules planned clinical services and makes referrals to resources.
• Obtains authorizations for clinical services when required and initiates self-pay workflows.
• Performs transcription of basic orders in the software system and assists with financial assistance programs.

Kenntnisse

Interpersonal skills

Communication skills

Typing

Computer literacy

Calculator use

Ausbildung

High School diploma

Jobbeschreibung

## Access Specialist IIApply: 1206 Columbia Highway: Full time: Posted Today: JR15819# **Southeast. Always the right career direction.**## **Job Description Summary**Interviews and obtains all necessary information to register or admit patients. Obtains signatures for permission for treatment and reimbursement for services. Obtains billing information, ensures pre-authorizations are obtained for treatment and all other reimbursement requirements are met. Discharges patients upon completion of treatment. Assists with posting and verifying of charges as well as maintaining medical records. Performs all tasks and duties in compliance with department and hospital policies. Demonstrates efficient and professional behavior at all times.## **Job Description****QUALIFICATIONS:*** High School diploma;* Prefer one year of hospital or clinic revenue cycle experience;* Working knowledge of computers;* Medical terminology required. Medical terminology may also be completed through SEH training and development electronic education program within orientation period.### **LANGUAGE/ COMMUNICATION SKILLS:*** Excellent written, verbal and interpersonal skills;* Ability to interact with customers in both hospital and clinic environments.**SKILLS:*** Basic keyboard/typing skills;* Basic computer skills;* Calculator skills;**POSITION DUTIES:*** Works as part of a multi-disciplinary team to provide answers to inquiries and questions;* Troubleshoot problems and provide information;* Handle intervention or referrals with a professional and respectful customer service focus telephonically and/or in person;* Provides a variety of support services in connection to the day-to-day operations in a health care environment.;* First and ongoing point of contact for all clients either by phone or in person;* Provides scheduling or patient enrollment for services;* Enters/updates all demographic information, financial/billing information, caregiver contact information, and additional information needed to complete patient record;* Verifies third party payer coverage;* Collects self-pay balances;* Schedules patient for planned clinical services;* Makes referrals for customers to appropriate resources;* Must be able to consistently stay calm while interacting with clients telephonically or in person;* Must be able to adapt to a consistently changing fast paced environment that requires excellent multi-tasking skills;* Must be flexible with the business needs and report daily with a “can do” approach;* Provides estimates for clinical services;* Performs transcription of basic orders in software system for patient account processing;* Obtains/initiates authorizations for clinical services when required;* Obtains all required signatures needed for billing and clinical treatment;* Coordinates assistance and initiates self-pay workflows;* Responsible for assisting patients with SE Health financial assistance programs;* Performs all other duties as assigned.## **Shift**Day## Shift DetailsFirst## **FTE**1## **Type**Regular