Access Specialist I - Enterprise Clinic

Southeast Health; Enterprise (AL); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Southeast Health is seeking an Access Specialist I at the Enterprise Clinic to register or admit patients, collect billing information, and ensure pre-authorizations are in place. The role requires attention to detail, strong communication, and teamwork in a fast-paced hospital environment.

Responsibilities include scheduling, updating demographics, verifying payer coverage, and assisting patients with SE Health financial assistance programs. Excellent customer service is essential.

Qualifications

• High School diploma required.
• Basic computer knowledge and good keyboard skills.
• Medical terminology knowledge or SEH training provided during orientation.

Responsabilités

• Works as part of a multi-disciplinary team to answer inquiries and questions.
• Troubleshoot problems and provide information to patients and staff.
• Handle referrals with professional, respectful customer service, telephonically or in person.
• Provide scheduling or patient enrollment for services.
• Verify third party payer coverage and collect self-pay balances.
• Schedule patients for planned clinical services and manage patient records.
• Perform transcription of basic orders for patient account processing.
• Obtain/initiate authorizations for clinical services when required.
• Obtain signatures needed for billing and clinical treatment and coordinate self-pay workflows.

Connaissances

Typing

Basic computer skills

Calculator skills

Excellent communication

Interpersonal skills

Formation

High School diploma

Description du poste

## Access Specialist I - Enterprise ClinicApplylocations: 101 Professional Lane, Enterprise, ALtime type: Full timeposted on: Posted Todayjob requisition id: JR15400# **Southeast. Always the right career direction.**## **Job Description Summary**Interviews and obtains all necessary information to register or admit patients. Obtains signatures for permission for treatment and reimbursement for services. Obtains billing information, ensures pre-authorizations are obtained for treatment and all other reimbursement requirements are met. Discharges patients upon completion of treatment. Assists with posting and verifying of charges as well as maintaining medical records. Performs all tasks and duties in compliance with department and hospital policies. Demonstrates efficient and professional behavior at all times.## **Job Description****QUALIFICATIONS:*** High School diploma;* Prefer one year of hospital or clinic revenue cycle experience;* Working knowledge of computers;* Medical terminology required. Medical terminology may also be completed through SEH training and development electronic education program within orientation period.### **LANGUAGE/ COMMUNICATION SKILLS:*** Excellent written, verbal and interpersonal skills;* Ability to interact with customers in both hospital and clinic environments.**SKILLS:*** Basic keyboard/typing skills;* Basic computer skills;* Calculator skills;**POSITION DUTIES:*** Works as part of a multi-disciplinary team to provide answers to inquiries and questions;* Troubleshoot problems and provide information;* Handle intervention or referrals with a professional and respectful customer service focus telephonically and/or in person;* Provides a variety of support services in connection to the day-to-day operations in a health care environment.;* First and ongoing point of contact for all clients either by phone or in person;* Provides scheduling or patient enrollment for services;* Enters/updates all demographic information, financial/billing information, caregiver contact information, and additional information needed to complete patient record;* Verifies third party payer coverage;* Collects self-pay balances;* Schedules patient for planned clinical services;* Makes referrals for customers to appropriate resources;* Must be able to consistently stay calm while interacting with clients telephonically or in person;* Must be able to adapt to a consistently changing fast paced environment that requires excellent multi-tasking skills;* Must be flexible with the business needs and report daily with a “can do” approach;* Provides estimates for clinical services;* Performs transcription of basic orders in software system for patient account processing;* Obtains/initiates authorizations for clinical services when required;* Obtains all required signatures needed for billing and clinical treatment;* Coordinates assistance and initiates self-pay workflows;* Responsible for assisting patients with SE Health financial assistance programs;* Performs all other duties as assigned.## **Shift**Day## Shift DetailsFirst## **FTE**1## **Type**Regular## *Join one of Forbes 500 best mid-sized employers in America.*## ***Equal Employment Employer***## *Southeast Health is committed to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Southeast Health will provide reasonable accommodations for qualified individuals with disabilities.*