Access Specialist II

Dayton Children's Hospital; Alliance (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Dayton Children's Hospital seeks a Patient Access Representative for the Springfield area within the Ohio Pediatric Care Alliance - Springfield. This full-time role supports patient access activities in a busy pediatric setting.

Under supervision of the Patient Access Manager, duties include appointment scheduling, registration, insurance verification, data entry, PHI handling, referrals, and payment collection, ensuring smooth patient flow and financial solvency for Dayton Children’s Hospital.

Qualifications

• High school diploma or GED required.

Responsibilities

• Appointment scheduling, registration, and transcribing orders.
• Insurance verification and payment collection.
• Telephone coverage and data entry.
• Handling PHI and patient referrals.
• Maintain patient relations and customer satisfaction while supporting hospital solvency.

Skills

Customer service

Education

High school diploma or GED

Job description

Facility

Ohio Pediatric Care Alliance - Springfield

Department

Community Based Pediatrics - North

Schedule

Full time

Hours

40

Job Details

This position is for Pediatric Associates of Springfield Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Department Specific Job Details

• Hours: M-F 8-5pm
• Education: High school diploma or GED.