Access & Service Navigator

Adult & Child Health; Indianapolis (IN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits package

Career advancement opportunities

Relias training

Welcoming, supportive work culture

Job summary

Adult & Child Health in Indianapolis, IN is seeking an Access Screener to facilitate transitions into System services and connect clients with appropriate resources. You will gather demographics, insurance information, and service needs, and document in the EHR to support timely referrals.

Responsibilities include obtaining required information, following up on referrals, and collaborating with internal service lines and community partners while representing the System in a positive, welcoming

Qualifications

• Bachelor’s degree in Health and Human Services or related field.
• Strong oral and written communication skills.
• Customer service oriented with compassionate approach.

Responsibilities

• Obtain information to determine appropriate services.
• Gather demographics, insurance and payer information.
• Enter data accurately in the EHR and tracking tools.
• Meet referral follow-up timelines and metrics.
• Collaborate with community partners and internal service lines.

Skills

Organizational skills

Communication skills

Customer service

Compassionate

Assertiveness

Education

Bachelor’s degree in Health and Human Services or related field

Tools

Microsoft Office

Job description

Adult & Child Health in Indianapolis, IN is seeking an Access Screener to facilitate transitions into System services and connect clients with appropriate resources. You will gather demographics, insurance information, and service needs, and document in the EHR to support timely referrals.

Responsibilities include obtaining required information, following up on referrals, and collaborating with internal service lines and community partners while representing the System in a positive, welcoming