Access Representative - Women's Health

Mymlc; Saint Joseph (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

concierge services

employee lounge

wellness programs

free covered parking

free on-site and virtual health clinic

Job summary

Mosaic Life Care in Saint Joseph, MO is seeking an Access Representative to support patient care by handling registration, data entry, and reception duties in an on-site clinic. Under supervision, you will schedule appointments, collect patient information, maintain confidentiality, and coordinate information with providers and other departments as needed.

Starting wage is $16.00 per hour; prior data entry or customer service experience is a plus; education requirements include a high school

Qualifications

• H.S. Diploma or GED/HiSET required.
• Associate's degree or business certificate preferred.
• Experience in computer data entry, customer service and medical records preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Schedule, reschedule, and cancel patient appointments; perform check-in/check-out in clinic.
• Enter patient data into systems (registration, medical records, visit creation).
• Communicate with patients about appointments, forms, and documentation.
• Prepare release of information and consent forms; coordinate with other providers.
• Answer phones and act as receptionist for patients, visitors, providers and staff.
• Relay information between providers, patients and staff as a liaison.
• Coordinate scheduling with ancillary departments as needed.
• Maintain confidentiality of patient information.
• Perform other duties as assigned.

Skills

Data entry

Customer service

Communication

Confidentiality

Education

H.S. Diploma - GED or HiSET equivalent

Associate's Degree or business certificate

Job description

Saint Joseph, MO, United States (On-site)

Trending

Job Description

The Access Representative works under the supervision of the Clinic Manager and Access Representative - Lead. The Access Representative performs tasks, which are directed towards the collection of patient information and its custodianship. Works as a receptionist for the provider's office to support patient care delivery and follow up.

Responsibilities

• Schedules, reschedules, and cancels patient appointments with Physician and Nurse Practitioner, receptionist and customer service representative. Performs check in and check out functions in clinic.
• Enters patient data into computer systems accurately and completely. This includes patient registration, medical record assignment, and visit creation.
• Communicates with patients regarding appointments, completion of insurance forms, medical releases and other documentation.
• Prepares release of information and consent forms for patient signature according to applicable statutes, sends requests to other health care provider(s) and coordinates the receipt of this additional information for the physician(s) and other health care providers.
• Answers the phones, makes necessary calls and acts as a receptionist for patients, visitors, providers and hospital staff.
• Receives and relays information to providers, nursing personnel, patients, family members and visitors by acting as a communication liaison.
• Contacts other departments for orders received if STAT or NOW. Assist in scheduling with Ancillary Departments when necessary.
• Assures confidentiality of information regarding patients, hospital personnel, and medical staff.
• Other duties as assigned

Education

• H.S. Diploma - GED or HiSET equivalent - Required
• Associate's Degree - Or business college certificate - Preferred

Work Experience

• Computer data entry, customer service, collections and medical record responsibility experience - Preferred
• Knowledge of medical terminology - Preferred

Licenses and Certifications

• Upon Hire

Travel Requirements

• Must be able to travel between various system facilities and off-site locations as needed. - Required

Starting rate is $16.00

About Us

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you.

• concierge services
• employee lounge
• wellness programs
• free covered parking
• free on-site and virtual health clinics

When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Job Info

• Job Identification 2164
• Job Category Clinical Support
• Posting Date 08/17/2026, 02:26 PM
• Job Shift Days
• Locations 901 Heartland Rd, Saint Joseph, MO, 64506, US (On-site)