Access & Reimbursement Manager, North Chicago

Biopharma Careers; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Biogen in North Chicago, IL is seeking an Access and Reimbursement Manager to lead patient access strategies for MS therapies. You will engage neurology accounts and infusion providers, develop plans with matrix teams, and drive provider and patient satisfaction.

The role oversees infusion site strategy, ensures policy and site compliance, and educates on billing, coding, and coverage. You will navigate complex reimbursement issues and collaborate across ONE Biogen to advance access.

Responsibilities

• Neurology Account Engagement: Develop business plans for Priority Accounts with matrix team.
• Infusion Site Management: Develop regional infusion site strategy and oversee implementation.
• Patient Access & Provider Reimbursement: Navigate patient services escalations and resolve complex reimbursement issues.
• Cross-functional Leadership & Collaboration: Analyze business trends as part of Regional Director Leadership Team.
• Educate on services, solutions, and access across ONE Biogen team.

Skills

Reimbursement expertise

Payer access strategy

Stakeholder management

Effective communication

Persuasive presentations

Site of care management

Education on billing and coding

Healthcare market awareness

Job description

## About this opportunity**Territory: North Chicago, IL****About This Role**The Access and Reimbursement Manager (ARM) plays a pivotal role in securing and maintaining patient access to Biogen MS therapies by engaging with Key Neurology Accounts and TOUCH Authorized Infusion Providers. This role demands expertise in reimbursement and payer access, coupled with a deep understanding of local marketplace dynamics. The ARM collaborates across all levels of healthcare providers and systems, driving innovative strategies to optimize patient access and enhance outcomes. Responsibilities include leading patient access strategy, site of care management, and resolving complex reimbursement issues. The ARM serves as a key liaison between internal teams and external stakeholders, ensuring alignment and execution of tactical plans.**What You'll Do****Neurology Account Engagement:**Develop business plans for Priority Accounts in collaboration with matrix team.Conduct Biogen Portfolio Overviews to enhance revenue optimization and improve provider and patient satisfaction.Deliver provider education through ARM-led and Peer to Peer programming.**Infusion Site Management:**Develop regional infusion site strategy and oversee its implementation.Ensure compliance with medical and site of care policies, including REMS certification.Provide education and support on billing/coding, coverage/payment, and clinical aspects of MS therapies.**Patient Access & Provider Reimbursement:**Navigate patient services escalations and resolve complex reimbursement issues.Initiate and maintain patient access to Biogen therapies across the MS portfolio.**Cross-functional Leadership & Collaboration:**Analyze business trends and opportunities as part of the Regional Director Leadership Team.Lead regional initiatives related to patient access and collaborate with local field teams and patient services.Provide ongoing education on services, solutions, and access across the ONE Biogen team.**Who You Are**You are a customer-focused professional who prioritizes patient, payer, and physician needs while fostering strategic relationships. You demonstrate creative problem-solving abilities and innovative thinking and are comfortable integrating complex information while maintaining strong connections with stakeholders.You have strong healthcare and reimbursement business acumen and stay updated on healthcare policy, payers, and market trends. You are an effective communicator who can deliver persuasive presentations, build strong relationships, and execute influence strategies to advance shared business goals.