Access Governance & Safeguards Specialist

Employer.com; San Francisco (CA); Hybrid; USD 141,000 - 190,000; Full time

Job summary

Employer.com is seeking a Safeguards Access Operations Specialist to help run the programs that decide which organizations get access to Anthropic's most capable models and features, review applications, provision and remove access, monitor misuse, and handle the communications that accompany each decision. These programs are new, high-stakes, and evolving quickly, so success requires precision and sound judgment.

Exposure to sensitive content related to cybersecurity misuse may be involved.

Qualifications

• 2+ years in trust & safety, fraud, risk, compliance, or KYC/KYB (or another decision-against-written-policy ops role).
• Can hold many detailed, evolving program rules and apply them consistently.
• Write clear decision rationales and customer-facing comms.
• Keep meticulous, audit-ready records.
• Know when to elevate and do so with a crisp summary; adapt quickly to new/revised processes.
• Work well independently and cross-functionally with policy, enforcement, engineering, and sales.
• Have genuine interest in AI safety.

Responsibilities

• Review applications and eligibility for trusted and special access programs against established criteria, verifying organizational identity, stated use cases, and account history, with a documented rationale for each decision.
• Provision, suspend, and revoke access per program runbooks, keeping case records complete and current the same day.
• Monitor admitted organizations for policy violations, compromised credentials, and out-of-scope activity, escalating with supporting evidence.
• Process exemption and data-handling requests requiring manual review.
• Draft customer notices and coordinate with account teams on approvals, violations, and access changes.
• Work disputed or misclassified eligibility decisions, gathering context to support re-review.
• Flag gaps between written criteria and real cases, and suggest improvements to runbooks, checklists, and tooling.
• Provide surge review support during program launches/expansions and report on queue volume, turnaround, and outcomes.

Skills

Trust & safety

Policy enforcement

Record keeping

Attention to detail

Independent work

Cross-functional collaboration

AI safety interest

Job description

Employer.com is seeking a Safeguards Access Operations Specialist to help run the programs that decide which organizations get access to Anthropic's most capable models and features, review applications, provision and remove access, monitor misuse, and handle the communications that accompany each decision. These programs are new, high-stakes, and evolving quickly, so success requires precision and sound judgment.

Exposure to sensitive content related to cybersecurity misuse may be involved.