AI Safety Access & Trust Operations Specialist

Employer.com; Washington (District of Columbia); Hybrid; USD 141,000 - 190,000; Full time

Benefits offered by this job

Cybersecurity background

Due diligence

Access programs

AI tools for reviews

Job summary

Employer.com is seeking a Safeguards Access Operations Specialist to help run the programs that decide which organizations get access to Anthropic's most capable models and features, and to keep that access appropriate over time. You will review applications, provision and remove access, monitor for misuse, and handle communications with each decision.

The role is based in the US, with NY, SF, or DC hubs, onsite hybrid or flex, and a duration from 2026-09-29 to 2027-03-29.

Qualifications

• 2+ years in trust & safety, fraud, risk, compliance, or KYC/KYB (or another decision-against-written-policy ops role).
• Can hold many detailed, evolving program rules and apply them consistently.
• Write clear decision rationales and customer-facing comms.
• Keep meticulous, audit-ready records.
• Know when to elevate and do so with a crisp summary; adapt quickly to new/revised processes.
• Work well independently and cross-functionally with policy, enforcement, engineering, and sales.
• Have genuine interest in AI safety.

Responsibilities

• Review applications and eligibility for trusted and special access programs against established criteria, verifying organizational identity, stated use cases, and account history, with a documented rationale for each decision.
• Provision, suspend, and revoke access per program runbooks, keeping case records complete and current the same day.
• Monitor admitted organizations for policy violations, compromised credentials, and out-of-scope activity, escalating with supporting evidence.
• Process exemption and data-handling requests requiring manual review.
• Draft customer notices and coordinate with account teams on approvals, violations, and access changes.
• Work disputed or misclassified eligibility decisions, gathering context to support re-review.
• Flag gaps between written criteria and real cases, and suggest improvements to runbooks, checklists, and tooling.
• Provide surge review support during program launches/expansions and report on queue volume, turnaround, and outcomes.

Skills

Trust & safety

Policy adaptation

Clear decision rationales

Audit-ready records

Escalation & summaries

Cross-functional collaboration

AI safety interest

Job description

Employer.com is seeking a Safeguards Access Operations Specialist to help run the programs that decide which organizations get access to Anthropic's most capable models and features, and to keep that access appropriate over time. You will review applications, provision and remove access, monitor for misuse, and handle communications with each decision.

The role is based in the US, with NY, SF, or DC hubs, onsite hybrid or flex, and a duration from 2026-09-29 to 2027-03-29.