Access Control Security Officer – CG HOA - 77450

United Protective Services; Houston (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

United Protective Services in Houston, TX is seeking an Access Control Security Officer to manage resident and visitor verification at a gated HOA community. You will greet residents, document guest information, and enforce entry rules while maintaining a professional security presence.

The role emphasizes timely communication, adherence to post orders, and reliable shift coverage. Candidates should have Texas security credentials and prior security experience, with strong customer-service

Qualifications

• Valid Texas security credentials.
• Previous security experience.
• Lead/officer/supervisor or residential security experience preferred.
• Strong verbal and written communication skills.
• Excellent customer-service and conflict-resolution skills.
• Ability to operate electronic access-control systems.
• Reliable transportation.

Responsibilities

• Greet and assist residents, visitors, vendors professionally.
• Verify identification and authorization before granting entry.
• Enter guest and vehicle information into Gate Sentry system.
• Review resident notes and access restrictions before entry.
• Monitor vehicle and pedestrian traffic.
• Enforce access restrictions and maintain security presence.

Skills

Sound judgement

Professional communication

Customer service

Punctuality

Post orders understanding

Computer literacy

Reliable transportation

Tools

Gate Sentry system

Electronic access-control systems

Smart devices (tablets/phones)

Documentation tools

Job description

Access Control Security Officer - CG HOA - 77450(STX 2 DIV 2)

Houston, TX, United States of America

$15.50 - $15.50

Overview

At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed.

Job Skills / Requirements

Access Control Security Officer - CG HOA | KATY, TX 77450

Available Shifts

• $15.50 /Hour | Mon-Tue, 3:00 PM-11:00 PM & Fri-Sun, 11:00 PM-7:00 AM

Site Type: HOA Residential Community

United Protective Services is seeking dependable, professional, and customer-service-oriented Access Control Security Officer s for a gated residential community in Katy, Texas.

This position is primarily responsible for access control, resident and visitor verification, vehicle documentation, gate operations, incident reporting, and maintaining a professional security presence at the community entrance.

Candidates must be attentive, comfortable communicating with residents and visitors, capable of following detailed access-control procedures, and able to remain at the assigned post for the duration of the shift.

Candidates must be able to consistently demonstrate:

• Demonstrates sound judgement and effective decision-making.
• Professional communication and customer-service skills.
• Dependable attendance and punctuality.
• Appropriate use of client and company equipment.

Key Responsibilities

• Greet and assist residents, visitors, vendors, and contractors professionally.
• Verify identification and resident authorization before granting access.
• Enter required visitor and vehicle information into the Gate Sentry system.
• Review resident notes and access restrictions before approving entry.
• Monitor vehicle and pedestrian traffic.
• Restrict unauthorized access to the community and amenities.

Primary Responsibilities

• Professionally greet and process residents, visitors, contractors, vendors, and delivery personnel.
• Verify identification, resident authorization, and access instructions before granting entry.
• Enter required guest, contractor, and vehicle information into the Gate Sentry system.
• Enforce visitor and amenity access restrictions, including overnight procedures.
• Monitor vehicle and pedestrian activity and document property or gate damage.
• Report gate malfunctions, outages, equipment failures, lighting issues, and maintenance concerns.
• Secure and reopen designated community gates as required.
• Complete accurate Incident and Maintenance Reports before the end of the shift.
• Maintain site equipment, guardhouse cleanliness, and professional post standards.
• Remain at the assigned post until properly relieved to ensure continuous coverage.

Minimum Qualifications

• Valid Texas security credentials required for the assignment.
• Previous security experience required.
• Previous lead officer, supervisor, residential security, concierge, gate attendant, or access-control experience strongly preferred.
• Strong verbal and written communication skills.
• Strong customer-service and conflict-resolution skills.
• Ability to operate computers, tablets, smartphones, and electronic access-control systems.
• Ability to accurately document incidents and security activity.
• Ability to understand and consistently enforce written post orders.
• Reliable transportation.

Why Join United Protective Services?

This position requires an officer who understands that residential access control is both a security responsibility and a customer-service function. Officers must be able to politely enforce community rules without sacrificing security standards.

Additional Information / Benefits

Benefits: Medical Insurance, Dental Insurance, Vision Insurance

This job reports to the Client Service Manager