Access Control and Badge Administrator

DeKalb Health; Santa Monica (CA); On-site; USD 44,000 - 48,000; Full time

Job summary

M1 Global, embedded in a client security operations center in Santa Monica, is hiring an Access Control Administrator. This on-site role manages the badge lifecycle and access requests, ensuring authorization is validated and records reconciled monthly.

The position is full-time, non-exempt, eight hours daily, five days a week, with an hourly wage of $32.00–$35.50. Experience with LenelS2 OnGuard, Jira, Milestone, and enterprise ticketing platforms is highly valued.

Qualifications

• Three+ years in access control or security systems administration with enterprise platform experience.
• Hands-on administration of LenelS2 OnGuard or similar access control systems, including cardholder, reader and access level configurations.
• Experience running access reviews, reconciliation and closing discrepancies.
• Demonstrated habit of validating approvals before provisioning and avoiding verbal shortcuts.
• Service desk or ticket queue management against turnaround targets.
• Ability to generate clear access and badge reports for non-technical requesters.
• High school diploma or equivalent; post-secondary education preferred but not required.
• Authorized to work in the United States and able to pass required background/security screening.

Responsibilities

• Own the badge lifecycle and the access request queue as a dedicated function.
• Validate approvals before provisioning and reconcile access records monthly.
• Maintain cardholder data, photographs, affiliations and expirations.
• Process access requests through a tracked queue to published targets.
• Produce access and badge reports for partner functions following documented authorization paths.
• Keep door, reader and access level configurations aligned with site reality.
• Support audits with retrievable records of granted access and authority.

Skills

Access control

Security systems

Queue management

Reporting

Background checks

Education

High school diploma

Tools

LenelS2 OnGuard

Jira

Milestone

Ticketing platform

Job description

• Location Main,Santa Monica, CA, 90404,United States
• Base Pay $32.00 - $35.50 / Hour
• Job Category Badging, Administrator, Access Control
• Employee Type Non-Exempt
• Required Degree High school

Contact information

• Name Art Mangisel

Description

Job Description

Access Control and Badge Administrator

Physical security operations center · Santa Monica, California

Location

On-site — Santa Monica, California

Employment type

Full-time, non-exempt (hourly). Dedicated to one client account.

Pay range

$32.00 – $35.50 per hour

Entity

M1 Global — part of the Specialized family of brands

About M1 Global

Since 1994, M1 Global has grown from a local security provider to the trusted security partner of Fortune 500 companies worldwide. We build security programs for complex enterprise environments — from loading docks to data centers, headquarters to event venues — powered by Aurix™, our proprietary automation platform that pairs skilled specialists with proven processes for industry-leading prevention, detection and reporting. Wherever and however our clients operate, we integrate.

Protecting the companies that power the world.

The Role

You own the badge lifecycle and the access request queue as a dedicated function. In most operations this work gets squeezed between alarms. Here it does not — it is the seat.

Requests arrive through a tracked queue. You validate the authorization behind every one, turn them around inside published targets, and reconcile the access record monthly so what the system believes and what the organization intends stay the same thing.

This is a day post, eight hours a day, five days a week. Urgent and after-hours actions are handled by the console, so the queue is yours to run rather than to defend.

Key Responsibilities

Badge Lifecycle

• Issue, modify, suspend and deactivate badges across the client's portfolio.
• Act on lost, stolen and terminated-employee badges inside published deactivation targets. This is the item where speed matters most.
• Maintain accurate cardholder records, including photographs, affiliations and expiry.

Access Request Queue

• Work access requests through a tracked service queue to published turnaround targets.
• Validate the approval behind every request before provisioning it. Authorization compliance is measured at one hundred percent.
• Return incomplete or unauthorized requests with a clear explanation rather than provisioning and correcting later.

Reconciliation and Reporting

• Complete the monthly access reconciliation and drive discrepancies to closure rather than logging them.
• Produce access and badge reports for authorized requests from partner functions, including human resources and legal, following the documented authorization path.
• Maintain door, reader and access level configuration records so the system reflects the current site reality.

Administration and Support

• Support audits with a retrievable record of who was granted what, when, and on whose authority.
• Coordinate with the console on urgent access needs outside your posted hours.
• Contribute to procedures for access administration and keep them current.

Required Qualifications

• Experience: Three or more years in access control administration or security systems administration, with demonstrable enterprise platform experience.
• Platform: Hands-on administration of an enterprise access control platform (LenelS2 OnGuard or comparable), including cardholder, reader and access level configuration.
• Reconciliation: Experience running access reviews and reconciliation, and closing the discrepancies they produce.
• Authorization discipline: A demonstrated habit of validating approval before provisioning. This role does not take verbal shortcuts.
• Queue management: Service desk or ticket queue management against turnaround targets.
• Reporting: Ability to produce clear access and badge reports for non-technical requesters.
• Education: High school diploma or equivalent. Post-secondary education preferred but not required.
• Eligibility: Authorized to work in the United States. Able to pass background, drug and client-required security screening.

Preferred Qualifications

• Training: LenelS2 vendor-delivered training with a documented proficiency assessment.
• Platforms: Experience with an enterprise ticketing platform (Jira or comparable) and with a video management system (Milestone or comparable).
• Background: Prior corporate global security operations center or enterprise physical security systems experience.
• Languages: Professional working proficiency in a second language.

Access Administration

Records Accuracy

Audit Readiness

Reporting

Discretion

Follow-Through

• On-site at a client security operations center in Santa Monica, California. This is an embedded role — you work inside the client's operation, in their systems and their workspace, under M1 Global.
• Day post — eight hours a day, five days a week. Urgent and after-hours access actions are handled by the console.
• You hold access to systems that control physical entry. Discretion and authorization discipline are conditions of the role.
• Your records are sampled monthly against a published quality rubric, with the score returned to you and your supervisor.
• Schedule construction, call-out coverage and relief staffing are handled by M1 Global's Fusion Centers, which support every M1 Global contract. You are not asked to find your own relief.
• M1 Global is the employer of record. You are assigned to a single client program and work on no other M1 Global account.
• Employment is contingent on background, drug and client-required security screening. Authorization to work in the United States is required; visa sponsorship is not available for this position.

Certification Requirements After Hire

• Mass notification and visual command platform operator certification within 90 days.
• Enterprise access control platform vendor training with a documented proficiency assessment within 90 days.
• CPR, First Aid and AED certification before first unsupervised shift, maintained current.

Compensation

$32.00 – $35.50 per hour

The posted range is the pay scale M1 Global reasonably expects to pay for this position, published in accordance with California Labor Code section 432.3. Actual placement within the range depends on experience and credentials held at hire. This position is non-exempt and eligible for overtime under California law. Compensation includes M1 Global's standard employee benefits package.

M1 Global is an Equal Opportunity Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories are considered consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.