Access Associate Senior - Oncology Provider Capacity Management

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 27,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Generous Paid Time Off

Retirement Savings

Job summary

The Rector & Visitors of the University of Virginia Health System is seeking an Access Associate Senior in Charlottesville to support patient intake, registration, scheduling, and financial clearance, enabling seamless access to care across a complex academic medical system.

You will work across multiple clinical settings, coordinating with providers and staff to ensure accurate demographics, insurance verification, and timely appointments while upholding UVA Health's high standards of

Qualifications

• High School Graduate or Equivalent required.
• 2+ years of directly relevant experience required.
• Licensure: None.

Responsibilities

• Perform patient registration, insurance verification, and demographic updates with a high level of accuracy.
• Coordinate and manage appointment scheduling across a variety of specialty and primary care services.
• Communicate directly with patients and families, providing clear guidance on processes, expectations, and next steps.
• Collaborate with clinical teams, providers, and fellow access staff to resolve complex scheduling or registration challenges.
• Maintain composure in a fast-paced, high-volume environment while prioritizing patient care and compliance standards.

Skills

Patient registration

Insurance verification

Scheduling coordination

Clear communication

Customer service

Education

High School Graduate or Equivalent

Job description

Make a meaningful impactonthe front line of patient access and experience. As an Access Associate Senior at UVA Health, you play a critical role in ensuring patients receive seamless, compassionate entry into care across a complex and high-performing academic medical system.

The Role

In this high-impact position, you will serve as a trusted access expert across multiple clinical settings, supporting patient intake, registration, scheduling, and financial clearance functions. Your ability to adapt quickly, maintainaccuracy, and provide outstanding service will directly influence both patient experience and operational efficiency.

• Performpatient registration, insurance verification, and demographic updateswith a high levelof accuracy

• Coordinate and manageappointment schedulingacross a variety of specialty and primary care services

• Communicate directly with patients and families,providingclear guidance on processes, expectations, and next steps

• Collaborate with clinical teams, providers, and fellow access staff toresolve complex scheduling or registration challenges

• Maintain composure in a fast-paced, high-volume environment while prioritizing both patient care and compliance standards

This role demands strong judgment, adaptability, and a patient-centered mindset, as you will be stepping into diverse workflows andcross functioningteamswhile upholding UVA Health'shigh standardsof excellence.

Why UVA Health

UVA Health is a nationally recognized academic health system whereaccessprofessionals play a vital role in delivering coordinated, high-quality care. This position offers the opportunity to broaden yourexpertiseacross multiple service lines while contributing to a system known for innovation, quality, and patient-centered care.

• Be part of a leading academic medical center recognized for advancing clinical care, research, and education

• Work in a Magnet-designated environmentthat values collaboration, accountability, and professional growth

• Gain exposure todiverse clinical specialties and operational workflows, accelerating your career development in patient access and revenue cycle operations

• Join a team committed to exceptional patient experiences, where access is seen as the first and most critical step in the care journey

• Contribute to a health system that continuously invests inprocess improvement, digital tools, and patient access innovation

• Collaborate with experienced leaders and colleagues who prioritizementorship, teamwork, and continuous learning

MINIMUM REQUIREMENTS

• Education: High School Graduate or Equivalent required.

• Experience: 2+ years of directly relevant experience required.

• Licensure: None.

PHYSICAL DEMANDS

• Job requires sitting for prolonged periods; Repetitive motion: (computer and mouse use). Proficient communicative skill across spoken, writing domains, adequate auditory and visual skills; Attention to detail and ability to write legibly and compose messages clearly and concisely.

The pay range for this role is $19.50 - $33.94 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

• Generous Paid Time Off

• Retirement Savings

• Long-term and Short-term Disability

• Health Saving Plans, and Flexible Spending Accounts

• Certification and Education Support

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.