Access Associate (Full-time, Days)

Rochester Regional Health; Victor (ID); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health seeks an Access Associate in Victor, NY. Responsibilities include greeting patients, performing check-in/check-out, and handling payments. The role requires strong customer service and communication skills, with typical hours of 40 per week.

This position is based in the Dermatology and Mohs Surgery department in Victor, and the schedule is Monday through Friday, 8am-4:30pm or 7:30am-4pm. Salary range is posted to reflect base compensation and benefits.

Qualifications

• 2-year degree or equivalent combination of education and work experience.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Responsibilities

• Customer Service: Manage incoming calls, provide information, greet patients, and schedule appointments.
• Registration & Verification: Complete patient registration, verify insurance eligibility, and obtain necessary authorizations.
• Billing & Payments: Collect and process payments when applicable.

Skills

Customer service

Communication

Computer skills

Education

2-year degree or equivalent

Job description

Summary

As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

Job Title : Access Associate

Department : Dermatology and Mohs Surgery at Victor

Location : 7400 Pittsford Victor Rd Victor

Hours Per Week : 40 - Full-time

Schedule : Monday-Friday, 8am-4:30pm or 7:30am-4pm

Required Qualifications

NA

Preferred Qualifications

• 2-year degree or equivalent combination of education and work experience
• Intermediate computer skills
• Excellent customer service and communication skills

Responsibilities

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$17.85 - $20.00

CITY:

Victor

POSTAL CODE:

14564

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.