Accelerated GraphX - Graphic Designer & Customer Service

Aksarben Roofing; Plattsmouth (NE); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discounts

Paid time off

Opportunity for advancement

Job summary

Aksarben Roofing in Plattsmouth, Nebraska, seeks a versatile Graphic Designer & Customer Service Manager to be the face and creative spark of our shop. This hybrid role bridges client ideas with production-ready art, managing front-of-house experience and coordinating with our sales team to produce accurate quotes.

If you love graphic design and interacting with people more than screen time, this in-person role offers a chance to affect local businesses daily.

Qualifications

• Design portfolio with proficiency in Illustrator or Photoshop or CorelDRAW.
• Familiarity with vector artwork setup for screen printing, embroidery, vinyl, or laser engraving.
• Customer-first mindset with retail, customer service, or front-desk experience.
• Ability to calculate material costs, margins, and final client quotes.
• Ability to multitask between designing a logo and greeting a customer at the door.

Responsibilities

• Front-Line Engagement: Greet walk-in clients and guide them through product options.
• Answer phone calls and emails promptly, translating production jargon into simple terms.
• Gather project details to build and send accurate price quotes to customers.
• Clean up, vectorize, and format customer artwork for production lines.
• Create eye-catching layouts for signs, apparel, and promotional items.
• Generate digital mockups for customer approval before production.

Skills

Graphic design

Customer service

Multitasking

Communication

Math

Tools

Adobe Illustrator

Adobe Photoshop

CorelDRAW

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Opportunity for advancement
• Paid time off

We are seeking a versatile, high-energy Graphic Designer & Customer Service Manager to be the face and creative spark of our shop. This hybrid role bridges the gap between raw customer ideas and production-ready art. You will manage our front-of-house customer experience, handle incoming walk-in traffic, collaborate closely with our internal sales team, and prepare precise job quotes.

If you love graphic design but crave human interaction rather than just staring at a screen all day, this is the perfect role for you. This is a fully in person role. Must be available to be present during business hours 8:30 am - 5:00 pm M-F

Key Responsibilities

Customer Experience & Communication

• Front-Line Engagement: Greet walk-in clients with a friendly, welcoming attitude and guide them through our product options.
• Excellence in Communication: Answer phone calls and emails promptly, translating complex production jargon into simple terms for clients.
• Consultative Quoting: Gather project details (garment types, sizing, artwork placements) to build and send accurate price quotes to customers.

Graphic Design & Pre-Press

• Creative Adaptation: Clean up, vectorize, and format customer-supplied artwork for various production lines.
• Original Design: Create eye-catching layouts for signs, apparel, and promotional items based on client briefs.
• Proofing: Generate digital mockups for customer approval, ensuring exact specifications before production begins.

Team Collaboration

• Sales Synergy: Partner closely with internal sales staff to smoothly transition leads into active, well-defined design orders.
• Production Hand-off: Coordinate with print, embroidery, and sign technicians to ensure artwork meets physical production constraints.

Qualifications

• Design Portfolio: Proven experience in graphic design (proficiency in Adobe Illustrator, Photoshop, or CorelDRAW is required).
• Industry Knowledge: Familiarity with vector artwork setup for screen printing, embroidery, vinyl, or laser engraving is highly preferred.
• Customer-First Mindset: Prior experience in retail, customer service, or front-desk management.
• Math & Detail Oriented: Comfort with basic math to calculate material costs, margins, and final client quotes.
• Multitasking Ability: Capable of switching gears seamlessly from designing a logo to greeting a customer at the door.

What We Offer

• Competitive hourly wage/salary based on experience ($25-30/hr)
• Paid time off and holidays
• Employee discounts on custom apparel and gear
• A vibrant, team-first workspace where your creativity directly impacts local businesses