Accelerate - Product Innovation Intern - Summer 2027

Avis Budget Group; Parsippany-Troy Hills (NJ); On-site; USD 40,000 - 57,000; Full time

Job summary

Avis Budget Group is seeking a driven intern to join the Accelerate internship program in Parsippany, NJ. You will explore product management across departments, learn through workshops, and network with leadership.

You’ll contribute to real projects, gather insights from data, and present recommendations to leaders at the end of the 10-week program. The role emphasizes collaboration with engineering, analytics, UX, and operations, with a focus on improving customer journeys and reducing

Qualifications

• Active college enrollment in a relevant field with graduation expected May/June 2028.
• Strong analytical skills and curiosity about customer behavior.
• Working knowledge of Excel; SQL or data tools is a plus.
• Ability to translate data into clear insights and recommendations.
• Familiarity with Agile practices and Jira/Confluence a plus.

Responsibilities

• Support Product Management to optimize features and journeys from reservation to pickup.
• Collaborate with Business, Engineering, UX, Analytics, and Operations on requirements.
• Write user stories, requirements, and acceptance criteria; document flows and edge cases.
• Analyze user journeys and metrics to identify friction points and opportunities.
• Help prioritize improvements and present final project recommendations.

Skills

Excel

SQL

Education

Active college enrollment (Business/Marketing/IS)

Tools

Jira

Confluence

Job description

Want to accelerate your career? Join a team of driven people, performing with purpose.

At Avis Budget Group, we are proud to be a performance driven organization. Our 21,000+ employees encourage each other to be at their best through outstanding leadership, training and tools and rewards.

As a participant of our ABG Accelerate internship program you will be encouraged to explore different areas of our business to grow both personally and professionally to jump start a rewarding career.

The 10 Week Accelerate Internship Program consists of:

• Learning the ins and outs of your department

• Professional development workshops

• Hear from our leaders to learn more about our business

• Network with our senior leadership team

• Visit our field operations to learn how your team influences our daily operations

What you’ll do:

• Support Product Management in optimizing features and journeys at the entry point of the rental experience, from reservation through pickup, to improve conversion, engagement, and retention while reducing friction for customers and frontline teams
• Partner with Business, Engineering, UX Design, Analytics, and Operations teams to understand customer needs and operational realities, and help turn complex scenarios into clear, tangible product requirements
• Assist with writing user stories, requirements, and acceptance criteria, and documenting customer flows and edge cases
• Analyze customer behavior and performance data (e.g., user journeys, friction points, funnel conversion, drop-off, NPS and customer feedback themes) to understand why customers behave the way they do, identify opportunities, and measure the impact of product changes
• Evaluate how product changes affect customers and station operations, and help the team prioritize improvements
• Contribute to team rituals such as backlog grooming, sprint planning, and stakeholder reviews, and present a final project and recommendations to leadership at the end of the internship

What we’re looking for:

• Active enrollment at a college or university, graduating May or June 2028.
• Pursuing a degree in Business, Marketing (digital marketing or e-commerce focus a plus), Information Systems, Business Analytics, Computer Science, Product or Project Management, or a related field
• Interest in product management, digital experiences, customer journeys, and understanding customer behavior
• Technical curiosity and the ability to understand how systems, APIs, and digital products work, and to talk with engineers about them
• Strong analytical skills and curiosity about customer behavior, with the ability to turn data and behavioral patterns into clear insights and recommendations; working knowledge of Excel required, and experience with SQL or other data analysis tools is a plus
• Coursework or experience in customer research, segmentation, or analytics (e.g., surveys, A/B testing, funnel analysis) is a plus
• Ability to break down ambiguous or complex scenarios into clear, structured requirements
• Detail-oriented mindset with strong written and verbal business communication skills
• Ability to collaborate across cross-functional teams and work in a fast-paced corporate environment
• Familiarity with Agile practices and tools such as Jira or Confluence is a plus
• Customer-Led, Ownership-driven mindset

The hourly rate for this position is $35 an hour.

Who we are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

Weare proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

Parsippany

New Jersey

United States of America