Academy Driver Recruiter

U.S. Xpress Enterprises, Inc.; Chattanooga (TN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Basic/Supplemental Life

Accidental Death/Dismemberment

Health Savings Accounts

Flexible Savings Accounts

Company Paid Holidays

Paid Time Off

401k with Employer Matching

Employee Stock Purchase Plan

Paid Parental Leave

Short Term Incentive Program

Employee Assistance Program

Pet Insurance

Job summary

U.S. Xpress is seeking an Academy Driver Recruiter to build rapport with potential CDL school recruits and manage the full cycle from sourcing to closing.

You will screen and interview applicants, review driving records, and ensure compliance with regulations while maintaining a positive candidate experience. Responsibilities include managing inbound/outbound calls, scheduling, collaborating with leaders, and promoting company programs.

Qualifications

• High school diploma or GED required.
• 1-2 years of experience in a call center, inside sales, or related fields.
• Experience in transportation, logistics, and/or tech is a plus.

Responsibilities

• Recruit, screen, interview, and select qualified applicants to attend driver academies.
• Own the academy recruitment process: sourcing, interviewing, screening, and closing candidates.
• Review MVR, DAC, and criminal background checks.
• Ensure compliance with laws, admissions, and accreditation standards.
• Enter driver information accurately in TenStreet and manage scheduling calls.
• Promote USX programs and post jobs across recruiting channels.
• Provide a positive candidate experience and collaborate with leadership.
• Attend trainings and meetings; communicate mission and culture.

Skills

Call center experience

Communication skills

De-escalation

Rapport building

Problem-solving

Detail-oriented

Self-motivated

Multichannel communication

Interviewing

Education

High school diploma or GED

Tools

TenStreet

Microsoft Office

Job description

Academy Driver Recruiter
USX HEADQUARTERS
10-7
Position open to remote: No
Grade: HR08
Compensation Range: 0

Who We Are:
Relentlessly Delivering Big Ideas.U.S. Xpress is one of the nation’s largest asset-based trucking companies. But the most valuable asset we offer isn’t tractors, trailers, or even our exclusive, cutting-edge technology. It’s the collective brainpower of thousands of visionaries and problem-solvers. Together, we are revolutionizing the transportation industry by providing innovative, custom solutions. And, here, we believe in the sanctity of a promise—both to our customers, and our people. When we focus our varied talents on reshaping the future of transportation, that’s what we call the POWER OF U.S.

Why U.S. Xpress?
Right Role. Right Tools. Right People. We invest in our talent starting on day one. You will be provided with personal and professional development opportunities that complement your interests and encourage you to build a career you’re passionate about. Whether it is employee stock options, profit-sharing, 401K, professional development, or our competitive pay, we help prepare you for the future. Be part of an organization that values out-of-the-box thinking and rewards employees for going above and beyond. Curious about the other benefits of working with us? Check out other perks below!

• Medical, Dental, and Vision
• Basic/Supplemental Life
• Accidental Death/Dismemberment
• Health Savings Accounts
• Flexible Savings Accounts
• Company Paid Holidays
• Paid Time Off
• 401k with Employer Matching Contribution
• Employee Stock Purchase Plan
• Paid Parental Leave
• Short Term Incentive Program
• Employee Assistance Program
• Pet Insurance

PrimaryPosition Purpose:
The Academy Driver Recruiter is responsible forcreating rapport with potential recruits that are interested in attending CDLschool. This position will be responsible for recruiting, screening,interviewing, and selecting qualified applicants to attend driver academies.
PositionFunctions:
Communicate required documentation for financial aid purposes and adhere to established scripts and guidelines.
Own the Academy driver recruitment process to fill existing openings in class (including sourcing, interviewing/screening, and closing candidates) while maintaining current knowledge of transportation rules and regulations as well as the USX hiring guidelines.
Interview, gather, and analyze data to determine if applicants meet USX hiring guidelines. Review MVR, DAC, and criminal background of potential applicants.
Ensure compliance with all applicable laws, regulations, admission, and accreditation standards.
Use discretion to extend conditional offers to potential academy student applicants who meet qualifications while focusing on providing a great candidate experience.
Develop constructive and cooperative working relationships with others and maintain them over time.
Provide prospective students with available company and or community resources that can assist them throughout the training program.
Manage inbound/outbound calls and schedule appointments based on business needs.
Support team and organizational objectives through proactive collaboration.
Review MVR, DAC, and criminal background of potential applicants.
Exercise judgement in extending offers while delivering a positive candidate experience.
Effectively partner with leadership to manage expectations of drivers, solve recruiting issues, and act as an advisor throughout the recruiting process.
Utilize de-escalation skills when handling sensitive decisions to disqualify a driver from potential employment.
Enter driver information accurately in TenStreet, confirming proper system integration.
Promote USX company-wide programs in recruiting, marketing, employee referrals, and job postings.
Effectively communicate U.S. Xpress’ mission and culture to help candidates understand impact and value.
Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce.
Attend all in-person meetings and trainings on recent developments, goals, and objectives. Participate in such discussions by offering input and advice.
Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication, and expectations.

What We’re Looking For:
Education
High school diploma or GED equivalent required
Experience
1-2 years ofexperience in a call center environment, inside sales, or other relatedfields required or equivalent experience in high volume/high paced work
Transportation, Logistics, and/or Tech industry experience a plus
Skills & Abilities
Professional communication skills and common courtesy required with the ability to exchange information effectively in a concise and logical way and be sensitive to audience diversity
Strong skills with Microsoft Office suite
Sound judgment, de-escalation, and problem-solving skills
Ability to effectively build rapport/relationships via the phone
Must be self-motivated and detail-oriented
Adept at assessing organizational dynamics and managing change
Works quickly and efficiently. Able to test solutions, learn, and iterate quickly
Proactive and pragmatic problem solver
Communicates effectively across multiple mediums
Licenses& Certifications
N/A
SupervisoryResponsibility
N/A
WorkEnvironment: This job operates in a normal professional officeenvironment and routinely uses standard office equipment such as computers,phones, photocopiers, fax machines, and filing cabinets.
Physical Requirements: While performing the duties of this job, the employee must have the ability tocommunicate or exchange information. The employee is required to have closevisual acuity to perform an activity such as viewing a computer, expansivereading, or preparing and analyzing data, reports, and figures.
EEO Employer: The Company is anequal employment opportunity employer. The Company’s policy is not to unlawfullydiscriminate against any applicant or employee on the basis of race, color,sex, sexual orientation, gender identity, religion, national origin, age,military status, disability, genetic information, or any other considerationmade unlawful by applicable federal, state, or local laws. The Company alsoprohibits harassment of applicants and employees based on any of theseprotected categories.

Work Environment / Physical Requirements – Normal office settings.

This job description indicates the general nature and level of work expected for this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities.Employees performing this job may be asked to perform other duties as required and the responsibilities of the position may change. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
U.S. Xpress is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce.

This role will remain open until it has been filled.

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