Academic Support/Technology/Media Assistant - Middle School

Fort Mill School District; Fort Mill (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Fort Mill School District is seeking a school technology assistant to provide frontline technical support for computers, tablets, printers, and classroom devices. The role focuses on helping teachers and students use a variety of productivity tools and learning apps within a networked environment.

The position emphasizes organizational skills, attention to detail, and strong communication. Applicants should be prepared to lift equipment up to 40 lbs and assist with school websites and portals.

Qualifications

• Experience in an education environment preferred.
• Ability to work with and assist teachers and students.
• Willingness to learn new and emerging technologies in schools.
• Work with staff and students on technology tools including productivity suites and web-based software.
• Demonstrate strong organization and attention to detail.
• Strong oral and written communication skills.

Responsibilities

• Provide first-response technical support for workstations, laptops, printers, SmartBoards, iPads, Chromebooks, audio systems and peripherals.
• Maintain files, backups, report prints, and technology inventory.
• Complete beginning and end-of-year technology procedures.
• Help manage mobile devices and keep them ready for student use.
• Assist with school website and Parent Portal.
• Install, test, and troubleshoot software applications with license considerations.
• Maintain confidentiality of student information.
• Assist front office personnel as needed.
• Collaborate with technology staff to maintain network performance and security.
• Participate in meetings to align technology with the district plan.
• Perform other assigned duties.

Skills

Assist teachers and students

Strong oral and written communication

Organization skills

Physical lift 40 lbs

Education

High school diploma

Tools

Productivity suites

Learning applications

Web-based software

Job description

• Experience working in an education environment is preferred.
• Ability to work with and assist teachers and students.
• Wide range of computer hardware and software experience in a networked environment and a willingness to learn new and emerging technologies as they are introduced to the schools.
• Demonstrate ability to work with staff and students on a variety of technology tools, including productivity suites, learning applications, and web-based software.
• Demonstrate organization skills with attention to detail.
• Demonstrate strong oral and written communication skills.
• Ability to physically lift and carry technology equipment (approximately 40 lbs.)

Qualifications

• High school diploma required.
• Experience working in an education environment is preferred.
• Ability to work with and assist teachers and students.
• Wide range of computer hardware and software experience in a networked environment and a willingness to learn new and emerging technologies as they are introduced to the schools.
• Demonstrate ability to work with staff and students on a variety of technology tools, including productivity suites, learning applications, and web-based software.
• Demonstrate organization skills with attention to detail.
• A genuine interest in children.
• Demonstrate strong oral and written communication skills.
• Ability to physically lift and carry technology equipment (approximately 40 lbs.)

Reports to

Principal and his/her designee

Supervises

Students as needed.

Job Goal

To help provide a well-organized, conducive environment in which students can take full advantage of the instructional program, instructional materials, and technology.

Job Performance Responsibilities

• Provide first-response technical support, including testing and troubleshooting workstations, laptops, printers, SmartBoards, iPads, Chromebooks, audio systems and other peripherals.
• Maintain all files, backups, report print-outs, and technology inventory.
• Complete all beginning and end-of-year technology procedures.
• Help manage mobile devices and keep them ready for student use.
• Assist with school website and Parent Portal.
• Install, test, and troubleshoot software applications, being conscious of software requirements, license restrictions, and end user needs.
• Maintain confidentiality of student information.
• Assisting front office personnel, as needed.
• Work with other technology staff to maintain optimal network performance and security.
• Participate in meetings as required, offering insight and direction to the use of technology as it relates to the district’s technology plan
• Perform other responsibilities as assigned.

Terms of Employment

190-day contract, S5 Salary Schedule, 7 hours per day Employment: Non-Exempt position.

Evaluation

Performance of this job will be evaluated annually in accordance with provisions of the board’s policy on evaluation of classified personnel.