Academic Support Specialist

University of Texas at Dallas; Richardson (TX); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

Tuition Benefits

BCBS PPO Medical Insurance Options

AD&D Insurance

Dental & Vision Plan Options

Long and Short-term Disability

TRS Retirement Plan

Paid time off

Job summary

University of Texas at Dallas seeks an Academic Support Specialist to plan, coordinate, and execute daily administrative activities for student recruitment and outreach. You will promote EPPS programs through engagement with prospective students, schools, and community partners, and collaborate with Admissions to schedule EPPS stops during tours.

Responsibilities include guiding prospective students on admissions and enrollment, building partnerships, managing contact databases, and executing

Qualifications

• Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience.
• Experience in student services, admissions, or outreach.
• Willingness to travel and work evenings and weekends.

Responsibilities

• Represent EPPS at on-campus and off-campus recruitment events.
• Promote EPPS degree programs to school advisors and community groups.
• Coordinate EPPS stops during tours with Central Admissions.
• Serve as internal point of contact for recruitment and enrollment efforts.
• Guide prospective students regarding EPPS programs, admissions, orientation, and enrollment processes.
• Build and maintain partnerships with local school systems, alumni networks, faculty, and communities.
• Coordinate recruitment initiatives across EPPS programs and events.
• Develop and distribute recruitment materials and campaigns.
• Respond to inquiries from prospective students and families and connect to campus resources.
• Analyze trends to improve outreach strategies and support mentorship programs.
• Perform other duties and assist with special projects.

Skills

Public speaking

CRM familiarity

Travel and flexible hours

Student services/admissions experience

Education

Bachelor's degree

Tools

CRM systems

Student information platforms

Job description

Salary Range

$55,000 to $60,000, DOQ

Position Status

Regular full-time

Location

Richardson

Job Summary

Under the guidance of the Dean of the School of EPPS and the Assistant Dean of Outreach and Recruitment, the Academic Support Specialist supports the planning, coordination, and execution of daily administrative and operational activities related to student recruitment and outreach. This role plays a key part in promoting EPPS undergraduate and graduate programs through strategic engagement with prospective students, schools, and community partners.

Minimum Education and Experience

Bachelor's degree and two (2) years of relevant experience. An equivalent combination of education and experience may be considered.

Preferred Education and Experience

• Experience in student services, admissions, or outreach
• Strong public speaking and presentation skills
• Familiarity with CRM systems and student information platforms
• Ability to travel and work flexible hours, including evenings and weekends

Other Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

• Represent EPPS at on-campus and off-campus recruitment events, including visits to middle schools, high schools, community colleges, and community outreach events.
• Meet with school advisors, administrators, and community groups to promote EPPS degree programs.
• Coordinate with Central Admissions to organize EPPS stops during tours.
• Serve as the internal point of contact for coordinating student recruitment and enrollment efforts, utilizing knowledge of admissions, registration, financial aid, and scholarship deadlines.
• Provide guidance and counseling to prospective students regarding EPPS programs, admissions, orientation, and enrollment processes.
• Build and maintain partnerships with local school systems, alumni networks, faculty, and community organizations.
• Support and coordinate recruitment and outreach initiatives across EPPS programs, including coordinating the participation of faculty, staff, and alumni at conferences, recruitment events, and other local, state, and national venues.
• Create and maintain prospective student contact databases; execute recruitment campaigns via email, phone, mail, and digital media.
• Respond to inquiries from prospective students and families; connect them with appropriate campus resources.
• Develop and distribute recruitment and retention materials; support mentorship programs and analyze trends to improve outreach strategies.
• Perform other duties and assist with special projects as assigned.

Physical Demands and Working Conditions

Travel is expected, including evenings and weekends, to successfully fulfill the essential job duties and responsibilities of the position.

Additional Information

Work is conducted on-site and in-person

What We Can Offer

UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including:

• Competitive Salary
• Tuition Benefits
• BCBS PPO Medical Insurance Options - including 100% paid employee medical coverage for full-time employees
• AD&D Insurance
• Dental & Vision Plan Options
• Optional Long and Short-term Disability
• TRS Retirement Plan
• Fertility BenefitsPaid time off

All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

Visit https://hr.utdallas.edu/employees/benefits/ for more information.

About Us

UT Dallas is a top public research university located in one of the nation's fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world.

Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth (DFW) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.

Let us be your employer of choice! WHOOSH

Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, employment, and education, including in admission and enrollment. UT Dallas is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.