Academic Support Lead: Tutor Programs & Testing

Walsh-University; North Canton (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Walsh University in North Canton, Ohio seeks an Academic Support Specialist to coordinate tutoring and accommodated testing services, collaborating with faculty, students, and campus partners to boost student success and retention. The role is fully on-campus and involves scheduling, reporting, and program evaluation.

The specialist will lead the Personal Tutor and Graduate Writing Coach programs, monitor data, train staff, and ensure accessibility accommodations while maintaining

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Experience coordinating academic support, tutoring, or student success programs preferred.
• Ability to work with diverse student populations and collaborate with campus partners.
• Strong written and verbal communication and presentation skills.

Responsibilities

• Coordinate tutoring services (in-person, online, walk-in) and athletic study tables.
• Oversee Personal Tutor Program and match students with tutors.
• Collect and analyze tutoring data to improve programs and scheduling.
• Recruit, train, and supervise tutors and work‑study students.
• Administer WCOnline scheduling and coordinate testing accommodations.

Skills

Detail-oriented

Organized

Communication

Collaboration

Critical thinking

Confidentiality

Education

Bachelor’s Degree

Tools

WCOnline

Microsoft Office

Student information systems

Job description

Walsh University in North Canton, Ohio seeks an Academic Support Specialist to coordinate tutoring and accommodated testing services, collaborating with faculty, students, and campus partners to boost student success and retention. The role is fully on-campus and involves scheduling, reporting, and program evaluation.

The specialist will lead the Personal Tutor and Graduate Writing Coach programs, monitor data, train staff, and ensure accessibility accommodations while maintaining