Academic Success Advisor, Office of Academic and Career Success

Arizona State University; Phoenix (AZ); On-site; USD 46,000 - 52,000; Full time

Job summary

Arizona State University seeks an Academic Success Advisor for the Mary Lou Fulton College for Teaching and Learning Innovation, based at the West Valley campus. The role focuses on holistic advising, degree planning, and career readiness within a multidisciplinary team, with occasional travel to other ASU campuses.

The successful candidate will advise education majors, build trusted relationships, and use degree-tracking systems to monitor progress and support degree completion.

Qualifications

• Master’s in student affairs, education, counseling or related field required.
• Experience in advising or student services in higher education.
• Demonstrated knowledge of advising principles and ASU resources.

Responsibilities

• Advise education majors and students across pathways on campus and online.
• Build relationships and serve as a trusted guide throughout the education journey.
• Collaborate with a multidisciplinary team to support student success.
• Guide academic planning, goal setting and career exploration.
• Utilize degree tracking tools and systems to monitor progress toward degree completion.
• Collaborate with university partners to provide holistic student support.

Skills

Interpersonal skills

Communication skills

Presentation skills

Advising principles

ASU structure knowledge

Student-centered service

Needs assessment & referrals

Leadership & teamwork

Adaptability to change

Multitasking & prioritization

Office software proficiency

Education

Master’s degree in Student Affairs, Education, Counseling or closely related field

Bachelor’s degree or equivalent

Tools

Salesforce

PeopleSoft

DARS

iPOS

Dashboard software

Job description

Academic Success Advisor, Office of Academic and Career Success

Campus: West

JR126836

End Date: September 21, 2026

Minimum Qualifications:

Bachelor's degree; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Salary Range: $46,300 - $52,000 per year; DOE

ASU’s Mary Lou Fulton College for Teaching and Learning Innovation (MLFC) seeks a collaborative, student-centered Academic Success Advisor who is passionate about helping learners navigate their educational journey and achieve their academic, professional, and personal goals. At MLFC, advising extends beyond course selection and degree planning. Academic Success Advisors serve as trusted partners who connect students to the people, resources, experiences, and opportunities that support persistence, belonging, and career readiness.

This position serves as part of a superteam, a multidisciplinary team organized around student populations and academic pathways to provide coordinated, student-centered support. Advisors work as part of an integrated team that shares responsibility for student success and leverages the collective expertise of colleagues across advising, student support, career development, field experiences, enrollment services, and academic programs.

Mary Lou Fulton College for Teaching and Learning Innovation operates on both the Tempe and West Valley campuses. This position is primarily located at West Valley campus, however, travel to the other ASU campuses is required on occasion. Campus assignment will be confirmed at time of employment based on the needs of the department and the candidate.

• Advise education majors, including students pursuing multiple majors, minors, graduate programs and certificates, in both campus immersion and online modalities.
• Build meaningful relationships with students and serve as a trusted guide throughout their educational journey.
• Serve as part of a multidisciplinary superteam, to provide holistic academic advising support for students, working collaboratively with student support, care coordination, workforce, and operational partners.
• Provide student-centered guidance throughout the academic planning, goal setting, and career exploration.
• Utilize degree tracking tools, Salesforce, Advisor Portal, and other reporting systems to monitor student academic progress, document student interest and feedback, and support timely progress toward degree completion.
• Work collegially across the university to facilitate comprehensive student support and contribute to shared accountability for student outcomes.

Desired Qualifications:

• Evidence of a master’s degree in Student Affairs, Education, Counseling or closely related field
• At least one (1) year previous experience in advising, teaching in the college/university environment, recruitment, or student services
• Knowledge of evidence-based academic advising principles and practices.
• Knowledge of ASU's academic structure, programs, policies, and student support resources.
• Demonstrated commitment to student-centered service and supporting a diverse student population.
• Experience assessing student needs, providing appropriate guidance, and making referrals to campus resources.
• Demonstrated interpersonal, communication, and presentation skills, with the ability to build effective relationships with students, faculty, staff, and university partners.
• Demonstrated leadership, collaboration, and teamwork skills.
• Experience adapting to changing priorities, technologies, policies, and processes in a fast-paced environment.
• Experience coordinating and prioritizing multiple responsibilities independently and collaboratively.
• Proficiency with Microsoft Office, videoconferencing platforms, internet-based research tools, and student information systems such as PeopleSoft, DARS, iPOS, Salesforce, dashboards, or similar case management systems.

Department Statement:

ASU’s Mary Lou Fulton College for Teaching and Learning Innovation creates knowledge, mobilizes people, and takes action to improve education. Nationally recognized as a leader in teacher preparation, leadership development and scholarly research, Mary Lou Fulton College for Teaching and Learning Innovation prepares over 8,000 educators annually. MLFC faculty create knowledge by drawing from a wide range of academic disciplines to gain insight into important questions about the process of learning, the practice of teaching and the effects of education policy. MLFC mobilizes people through bachelor's, master's and doctoral degree programs, through non‑degree professional development programs and through socially embedded, multilateral community engagement. MLFC takes action by bringing people and ideas together to increase the capabilities of individual educators and the performance of education systems.

Aligned with ASU’s charter, MLFC is committed to advancing inclusive excellence in our curricula, programming and institutional relationships.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco‑free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASUCompensation Estimator

ASU conducts pre‑employment screening which may include verification of work history, academic credentials, licenses, and certifications.

ASU conducts pre‑employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

About Arizona State University

Recognized by U.S. News & World Report as the country’s most innovative school, Arizona State University is where students and faculty work with NASA to develop, advance and lead innovations in space exploration.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.