Academic Services Coordinator

Montana State University; Bozeman (MT); On-site; USD 42,000 - 60,000; Full time

Job summary

Montana State University in Bozeman seeks an Academic Services Coordinator for the Department of Education in the College of Education, Health and Human Development. The coordinator serves as the first point of contact for students and the public, handling registration, course scheduling and records with accuracy and discretion.

This role requires strong customer service skills and experience with student records and databases; the successful candidate will work with department and university

Qualifications

• Progressively responsible administrative experience.
• Strong customer service experience.
• Advanced proficiency in Word, Excel, Outlook and database systems.
• Bachelor's degree preferred.

Responsibilities

• Coordinate key aspects of undergraduate programs: student registration, course scheduling, records management, DegreeWorks exceptions and scholarship awarding.
• Develop and update semester-by-semester course schedules for all initial licensure and graduate teacher preparation programs with department leaders.
• Prepare and submit course scheduling and room assignment requests, and manage course sections in collaboration with the Registrar's Office.
• Support Master of Arts in Teaching student registration and application processes with the Director of Alternative Pathways.
• Compile and analyze enrollment, course and curriculum data, and prepare reports.
• Coordinate and maintain undergraduate academic catalog entries for initial licensure programs, and advise on department and university policies and procedures.
• Collaborate with the Dean's Office and University Communications on newsletters, promotional materials and department content, including website and social media updates, and plan departmental events.
• Provide front-line customer service and daily office support, and maintain department websites and listservs.

Skills

Administrative experience

Customer service

Word proficiency

Excel proficiency

Outlook proficiency

Database experience

Education

Bachelor's degree preferred

Tools

Word

Excel

Outlook

Databases

Job description

Montana State University is hiring an Academic Services Coordinator for its Department of Education in the College of Education, Health and Human Development. The coordinator is the first point of contact for students and the public and manages the undergraduate and some graduate programs, covering registration, course scheduling and records. The role suits an administrative professional with strong customer service skills who is comfortable working in student records and database systems.

Highlights

• Coordinate key aspects of the undergraduate programs, including student registration, course prerequisite checks, records management, DegreeWorks exceptions and scholarship awarding.
• Work with the Department Head, the Director of Teacher Education and program leaders to develop and update semester-by-semester course schedules for all initial licensure and graduate teacher preparation programs.
• Prepare and submit course scheduling and room assignment requests, and manage course sections in collaboration with the Registrar's Office.
• Support Master of Arts in Teaching student registration and application processes with the Director of Alternative Pathways.
• Compile and analyze enrollment, course and curriculum data, and prepare reports.
• Coordinate and maintain undergraduate academic catalog entries for the initial licensure programs, and advise on department and university policies and procedures.
• Work with the Dean's Office and University Communications on newsletters, promotional materials and department content, including website and social media updates, and plan departmental events.
• Provide front-line customer service and daily office support, and maintain some department websites and listservs.
• Requires progressively responsible administrative experience, demonstrated customer service experience and advanced proficiency in Word, Excel, Outlook and computer databases; a bachelor's degree is preferred.