Academic Scheduling Coordinator

Kennesaw State University; Kennesaw (GA); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision

13 paid holidays

Tuition waiver

Job summary

The Chronicle Of Higher Education, Inc. is hiring an Academic Scheduling Coordinator in Kennesaw, Georgia. In this role, you will oversee the academic course schedule and ensure effective implementation of curricular changes. Your responsibilities include training and support for academic schedulers and liaising with various departments.

Applicants must hold a Bachelor's degree and have significant experience in academic settings, particularly within registrar functions. The position includes a salary range of $43,000 to $47,000 annually and offers comprehensive benefits including medical and retirement plans.

Qualifications

• Three (3) years of relevant experience at an institution of higher education.
• Knowledge of FERPA and commitment to compliance.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Assist with course curriculum proposals and ensure accurate implementation.
• Coordinate the development of the academic course schedule each term.
• Respond to inquiries and provide support related to scheduling.

Skills

Analytical skills

Interpersonal skills

Problem-solving

Time management

Customer service

Education

Bachelor's degree from an accredited institution

Tools

Banner (Ellucian)

Degree Works

Microsoft Office suite

Job description

Academic Scheduling Coordinator

Job ID: 299551

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

Location (Primary Location for Job Responsibilities)

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Department Information

Department Specific Tasks and Responsibilities

• Assist with the review of course curriculum proposals to ensure updated information matches the University’s catalog and ensure the accurate implementation of curricular changes in the student information system for academic courses.
• Coordinate and manage the development of the University’s academic course schedule each term, including processing unassigned course sections and resolving booking conflicts.
• Oversee and support all phases of the academic course scheduling process.
• Assist with the Course Attribute Dashboard and manage the addition of course attributes in the student information system.
• Respond promptly to assigned call tickets, emails, and phone inquiries, ensuring timely resolution of issues.

Department Specific Knowledge, Skills, and Abilities

• Strong analytical skills with the ability to interpret and evaluate data effectively.
• Knowledge of the Family Educational Rights and Privacy Act (FERPA) and a commitment to following its guidelines and procedures.
• Proven ability to thrive and perform efficiently in a fast‑paced and dynamic work environment.

Job Summary

Provides training assistance and guidance to the academic scheduling community, including department schedulers, Department Chairs and College Deans campus‑wide with all aspects of the academic schedule of classes and optimization of course additions, cancellations, and adjustments in BANNER and the Event Management System. Provides systems training and support to new academic schedulers on all aspects of course scheduling. Serves as the primary scheduling coordinator for the USG Affiliates, specifically related to eCore, FinTech Academy, USG Goes Global, European Union and the Georgia Film Academy. Responsible for overseeing the processes of daily schedule edits each term. Serves as liaison to the Director of Institutional Effectiveness and QEP in reference to the Course Attribute Dashboard. Responsible for testing of all technology processes during upgrades and implementation. Works together with the USG regarding technology process improvements, implementations, testing and upgrades of technology and services.

Key Responsibilities

1. Demonstrates a comprehensive understanding and knowledge of registrar related functions at the institutional and University System of Georgia levels.
2. Review and approve/deny Special Topics course requests through Curriculum platform.
3. Provide systems training and support to new academic schedulers, Department Chairs or Deans in the development and production of the academic schedule of classes on all aspects of course scheduling.
4. Maintain schedule of classes training manual.
5. Provide approved scheduling course meeting pattern and grids.
6. Directly and independently work with the scheduling community in the development and modification of course and section scheduling resources.
7. Provide accurate and timely responses to department inquiries via phone, MS Teams, email, and in‑person, assist with customer service at the front desk, as needed.
8. Understand and maintain accurate knowledge of academic schedule related functions including but not limited to creation and adjustment of course schedules.
9. Review and analyze daily SAS schedule editing reports to identify, adjust and resolve schedule discrepancies.
10. Review and maintain section attributes and restrictions, cross‑listed course sections, credit and billing hours and instructor percentages.
11. Serve as the primary scheduling coordinator for USG Affiliates: eCore, Fintech Academy, USG Goes Global, European Union and the Georgia Film Academy.
12. At the request of the USG: Create, modify/cancel course schedule sections, apply all course restrictions/attributes, run INGRESS extract process, modify course section seat balancer, withdraw eMajor student requests and reinstate approved requests from the USG each term.
13. Serve as liaison to the Director of Institutional Effectiveness and the QEP.
14. At the request of the Director of Institutional Effectiveness and the QEP, review, make edits and enter approved requests into the Course Attribute Dashboard (CAD).
15. Work together with the Cross Registration Coordinator.
16. Create, modify, or cancel Cross Registration courses each term as needed.
17. Review and audit completed work to ensure accuracy and compliance.
18. Assist with ad hoc projects and ADC end‑of‑term processing report clean‑up.
19. Participate in annual trainings and professional development to keep abreast of new information and program changes.
20. Responsible for testing of software upgrades, modifications, and changes (in systems such as Banner, Degree Works, and OnBase) and other technology within the Office of the Registrar.
21. Work closely with the Assistant Registrar to research, review, train, and test new academic scheduling software for future scheduling processes.
22. Review and process incoming requests through new scheduling platform.
23. Responsible for assisting the USG with new software implementation, including testing of the new software to ensure it is meeting the intended outcomes.
24. Perform related duties as assigned.
25. Assist with all graduation ceremonies.

Required Qualifications

Educational Requirements

• Bachelor’s degree from an accredited institution of higher education or an equivalent combination of relevant education and experience.

Required Experience

• Three (3) years relevant experience at an institution of higher education or relevant experience.

Preferred Qualifications

Preferred Educational Qualifications

• An advanced degree from an accredited institution of higher education in a related field.

Preferred Experience

• Previous experience working in an Office of the Registrar at an institution of higher education.

Proposed Salary

The budgeted salary range for this role is $43,000-$47,000 annually. Offers are based on relevant experience.

Benefits

Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more! Visit https://hr.kennesaw.edu/benefits/index.php

Knowledge, Skills & Abilities

Abilities

• Ability to understand, interpret, and synthesize information from students/parents to effectively counsel.
• Ability to maintain confidentiality and diffuse difficult and emotional situations.
• Able to handle multiple tasks or projects at one time while meeting assigned deadlines.

Knowledge

• Knowledge of Banner (Ellucian) and Degree Works or similar student information systems.
• Knowledge of KSU rules and regulations, as they pertain to the Office of the Registrar.
• Knowledge of and abides by the regulations of the Family Education Rights and Privacy Act (FERPA).

Skills

• Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills.
• Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, Ellucian Banner and Degree Works).
• Strong attention to detail and follow‑up skills.
• Strong customer service skills and phone and e‑mail etiquette.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [e-mail].

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P‑Card).
• This position may travel 1% - 24% of the time.

Background Check

• Standard Enhanced
• Education