Academic Records & Athletic Eligibility Coordinator

Park University; Parkville (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental, and life insurance

Tuition-paid undergraduate classes for

Retirement plan

Job summary

Park University in Parkville, Missouri, is seeking a Registrar Office team member to process diploma applications, perform degree audits, and support commencement and athletic eligibility efforts. The role emphasizes high-quality service while protecting student records in compliance with FERPA.

Responsibilities include maintaining accuracy across student records, assisting with transcripts, enrollment verification, and responding to inquiries from students, faculty, and staff in a fast-paced

Qualifications

• Associate degree or equivalent required; bachelor’s degree preferred.
• 1–2 years of related work experience required.
• Strong computer literacy in Office systems and databases.

Responsibilities

• Process diploma applications and degree audits.
• Support commencement activities and ceremonies.
• Verify degree completion and maintain graduation records.
• Certify athletic eligibility and assist athletics data.
• Provide registrar support and respond to inquiries.
• Assist with transcript processing and enrollment verification.

Skills

Attention to detail

Organizational skills

Communication skills

FERPA knowledge

Problem solving

Team collaboration

Education

Associate degree or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Excel

Word

Student information systems

Database systems

Job description

This position serves as a front-line representative of the Registrar’s Office, providing high-quality customer service while supporting graduation, academic and athletic compliance, and student records operations. Working collaboratively across the office, the position performs a variety of functions related to graduation processing, commencement coordination, athletic eligibility, academic compliance, and records management to ensure the accuracy, integrity, and timely processing of student information.

Primary responsibilities include processing diploma applications, verifying degree completion, supporting commencement activities, maintaining student records, certifying athletic eligibility, and providing data and support for the athletics department to support eligibility and academic progress. The position also provides general Registrar support and responds to inquiries from students, faculty, staff, and external constituents.

Success in this role requires exceptional attention to detail, strong organizational and communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced, deadline-driven environment while maintaining the confidentiality of student records and adhering to FERPA, University policies, and applicable regulatory requirements.

Position Accountabilities

Graduation and Degree Processing (25%)
Assist with diploma application processing, degree audits, graduation verification, degree conferral preparation, diploma orders, and maintenance of graduation records. Review student records for completeness and identify discrepancies requiring further review.

Commencement Support (15%)
Assist with commencement planning and preparation, including participant lists, ceremony communications, commencement reports, ordering and distribution of graduation materials, and support for local commencement ceremonies.

Athletic Eligibility Support (40%)
Understand and apply academic eligibility rules and bylaws governing student-athletes. Review and process student-athlete eligibility records by compiling required documentation, evaluating eligibility status, preparing reports and maintaining records. Submit eligibility certificates to the NAIA. Communicate with NAIA, coaches, and athletic director regarding eligibility decisions and interpretation of academic eligibility bylaws. Coordinate with Athletics and other University offices to support compliance with NAIA and institutional requirements. Provide GPAs of student-athletes and calculate team GPAs for scholar-athlete awards.

Academic Records and Departmental Support (10%)

Compile, maintain, and distribute reports related to graduation, compliance, enrollment, and student records. Assist with data validation, record maintenance, and documentation to ensure accuracy and consistency across University systems.

Assist with office operations such as transcript processing, enrollment and degree verification, document imaging, grading support, maintenance of academic and demographic records, processing administrative withdrawals, monitoring effective dates of withdrawals, and communicating outcomes to appropriate University stakeholders.

Participate in office projects, process improvements, cross-training initiatives, testing of new procedures, and other duties that support departmental and University objectives.

General Customer Service (10%)

Greet and assist all customers in a professional, courteous, and prompt manner. Respond to general inquiries (in person, phone, email), including those related to graduation, commencement, and student records.

Position Requirements:

• Associate degree or equivalent combination of education and experience required; bachelor’s degree preferred.

• 1-2 years of related work experience required.

• Strong computer literacy, including proficiency in Microsoft Office Suite (especially Excel and Word), email platforms, and database/administrative systems.

• Ability to understand, interpret and consistently apply academic policies and regulatory requirements.

• Strong analytical and problem-solving skills with the ability to identify discrepancies and maintain accurate student records.

• Experience working with student information systems, data validation, or compliance-related processes preferred.

• Excellent written and verbal communication skills.

• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.

• Ability to maintain confidentiality and adhere to FERPA and other applicable regulations.

• Must be available for periodic overtime and participation in KC-area commencement ceremonies.

Founded in 1875, Park University is a private, liberal arts university. Park’s flagship campus is located in the Kansas City suburb of Parkville, Missouri, on the bluffs overlooking the Missouri River. We offer an excellent benefits package including health, dental, and life insurance, retirement plan, and tuition-paid undergraduate classes for employees and dependents. Park University is an equal-opportunity employer and encourages applications from women and minorities.