Academic Program Support Specialist

Lincoln University of Missouri; Columbia Township (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Lincoln University is seeking an Academic Program Support Specialist to provide comprehensive administrative support for the College of Professional Studies, liaise with faculty and students, and maintain department websites.

The role involves scheduling in Colleague, processing forms, managing budgets, coordinating meetings and events, and assisting with recruitment, orientation, and promotional materials. A supportive, detail‑oriented candidate will thrive here.

Qualifications

• Proficient in Microsoft Office and Colleague.
• Excellent verbal and written communication skills.
• Ability to multi-task and keep organized records.
• Interpersonal skills appropriate to operate within a diverse population of faculty, staff, and students.

Responsibilities

• Communicate with faculty, department heads, current students, and prospective students.
• Build academic schedules in Colleague; submit related course forms and faculty paperwork.
• Assist in managing departmental budgets; enter requisitions and handle inventory.
• Set up meetings (face-to-face or virtual), catering, room reservations, and travel for department heads, faculty, and students.
• Assist with college recruitment, retention and orientation needs; coordinate with Admissions and Marketing.
• Manage department webpages and assist in preparation of promotional materials for the College.

Skills

Microsoft Office

Colleague

Verbal & written communication

Multi-tasking

Interpersonal skills

Education

High School Diploma or GED

Job description

The Academic Program Support Specialist will provide academic support for the faculty and students in the three college departments in the College of Professional Studies; establish and maintain contact with prospective & incoming students in the professional studies major fields; maintain department/college websites; assist with the new online orientation program and tailor it to the College needs; assist with campus recruitment and retention efforts and assist marketing and University relations in the creation and updates of outreach and promotional materials for College departments.

Essential Functions, Duties, and Responsibilities:

• Communicate with faculty, department heads, current students in majors, and prospective students in the College of Professional studies.
• Build academic schedules in Colleague; submit all related course forms, student and/or grade forms; create faculty related forms including PTRs, adjunct/overload pay PTRs, leave requests, new position paperwork, etc.; create forms for new faculty or staff set up (keys, phone, email, office); create cost analysis and VPAA overload forms; enter book orders for each semester and collect syllabi from faculty for both digital and paper files; collect faculty evaluations annually; maintain accurate files for the College of Professional studies in areas of oversight.
• Assist in managing departmental budgets; enter requisitions using general funds, as well as all grant funded projects for the College; participate in annual inventory; surplus item forms; submit work orders as needed for MLK, Stamper Hall, Fort Leonard Wood/St. Roberts and the Health and Security Sciences building.
• Set up face-to-face meetings/zoom meetings/catering requests/room reservations/travel for department heads, faculty, and students as needed.
• Assist with management University events as related to College and Department operations including but not limited to Honors Convocation Awards, Commencement and the Fall and Spring Institutes.
• Assist with the management of graduate programs in the College of Professional studies in coordination with the Office of Graduate and Extended Studies.
• Assist with College recruitment, retention and orientation needs; work with the Office of Admissions, marketing and the Academic Success Center.
• Manage department webpages and assist in preparation of promotional materials for the College of Professional studies.
• Assist the Dean and Department Chairs in the management of departmental meetings including set up, management, and the taking of meeting minutes.

Knowledge, Skills, and Abilities:

• Proficient in Microsoft Office and Colleague.
• Excellent verbal and written communication skills.
• Ability to multi-task and keep organized records.
• Interpersonal skills appropriate to operate within a diverse population of faculty, staff, and students.

Minimum Qualifications:

• High School Diploma or GED required.
• Three years of administrative / clerical experience required.

Physical Demands:

• Light sedentary office work.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 25 lbs.

Lincoln University is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and institutional needs. Applicants requiring a reasonable accommodation during the application or interview process should contact the Office of Human Resources at 573-681-5018.