Academic Program Specialist - Department of History

Texas Christian University; Fort Worth (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Texas Christian University is seeking an Academic Program Specialist to support the History Department. Responsibilities include acting as the Graduate Admissions coordinator, guiding applicants, maintaining files and databases, and assisting with curricular initiatives.

The role involves coordinating events, managing communications, and supporting public outreach while maintaining budget information and reporting. A bachelor’s degree with 2+ years of coordination experience is required.

Qualifications

• Bachelor's degree or equivalent with 2+ years coordinating programs.
• Equivalent high school diploma with 6+ years coordinating experience acceptable.
• Strong written and verbal communication skills.

Responsibilities

• Coordinate History Graduate Program administration and admissions processes.
• Advise graduate students on policies, applications, and financial aid procedures.
• Maintain files, databases, and communications; support program events and scheduling.
• Manage public relations and campus presence via media channels.
• Assist with course scheduling and budgeting activities.
• Produce and edit content for college web and marketing materials.

Skills

Customer service

Organizational skills

Communication skills

Multitasking

Microsoft Office

Education

Bachelor's degree

2+ years program coordination

Tools

Microsoft Excel

CRM/databases

Job description

Job Summary:

The Academic Program Specialist is responsible for providingsupport to the Department of History by serving as the GraduateAdmission coordinator for the department, coordinating activities,supporting curricular initiatives, developing and maintainingpublic presence of the college using social media and other mediaoutlets, and facilitating objectives.

Duties & Essential Job Functions:

1. Assists with all program administration for the History GraduateProgram.

2. Acts as the point of contact for history graduate admissions byeducating graduate students about admission policies andprocedures; guiding prospective graduate students through theadmissions process, maintain application files, gatheringinformation on graduate inquiries and maintaining databases formailings and communications; facilitating financial aid awards andhuman resource documents for financial aid delivery for graduatestudents; providing secondary advising support for graduatestudents.

3. Communicates with graduate students regarding graduationdeadlines and requirements.

4. Manages public relations by greeting students in person or onthe telephone; answering or referring inquiries; providinginformation and assistance regarding program functions.

5. Assists with course scheduling for various programs.

6. Coordinates program events by scheduling appointments, makingtravel and meal arrangements, and scheduling class visits.

7. Completes special projects by creating and updating college webcontent; producing and editing publications; workingcollaboratively with college marketing specialist to ensure timelyand relevant content per college initiatives.

8. Monitors expenses by gathering and reporting budget information,facilitating and monitoring reimbursements for faculty andstudents. Communicates with faculty and students about requiredprocedures and forms.

9. Produces information by developing, transcribing, formatting,inputting, editing, retrieving, copying, filing, and transmittingtext, data, and graphics securely across multiple platforms. (e.g.MS Office, Box, Canva, Eventbrite)

10. Organizes work by reading, routing and answeringcorrespondence; collecting, maintaining and prioritizinginformation; managing program procedures and telecommunications;updating records.

11. Maintains professional and technical knowledge by attendingeducational workshops; reviewing professional publications;establishing personal networks.

12. Performs other related duties as assigned.

Required Education & Experience:

• Bachelors’ degree and 2 plus years’ program coordinationexperience.
• OR
• High school diploma or GED and 6 plus years’ program coordinationexperience.

Preferred Education & Experience:

• None

Required Licensure/Certification/Specialized Training:

• None

Preferred Licensure, Certification, and/or SpecializedTraining:

• Modern Campus CMS, Microsoft Excel, and/or Microsoft Wordcertifications.

Knowledge, Skills & Abilities:

• Knowledge of customer services techniques.
• Knowledge of strong people and organizational techniques.
• Knowledge of research techniques.
• Knowledge of interpersonal communication techniques.
• Knowledge of department specific computer software.
• Knowledge of curriculum and degree requirements.
• Knowledge of university programs.
• Skilled in some or all components of Microsoft Office.
• Ability to balance multiple projects simultaneously.
• Ability to assume administrative functions and make independentdecisions regarding daily activities.

TCU Core Competencies:

University Core Competencies definitions may be found on the HumanResources website and in the staff performance managementsystem.

Physical Requirements (With or WithoutAccommodations):

• Visual acuity to read information from computer screens, formsand other printed materials and information.
• Able to speak (enunciate) clearly in conversation and generalcommunication.
• Hearing ability for verbal communication/conversation/responsesvia telephone, telephone systems, and face-to-faceinteractions.
• Manual dexterity for typing, writing, standing and reaching,flexibility, body movement for bending, crouching, walking,kneeling and prolonged sitting.
• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changesand/or variable work hours.
• This role is an on campus, in-person position.
• There are no harmful environmental conditions present for thisjob.
• The noise level in this work environment is usuallymoderate.

Employment Values Statement:

Texas Christian University values Integrity, Engagement, Community,and Excellence in the workplace. TCU treats applicants andemployees with fairness and respect. TCU hires and promotesindividuals based on their qualifications and their commitment tomaking a positive impact on our student-centered community. TCU isan equal opportunity employer and follows all applicable employmentlaws. TCU fairly considers all qualified individuals, ensuring weare a workplace free from unlawful discrimination andharassment.