Academic Program Specialist

University of Southern California; Glendale (CA); On-site; USD 40,997 - 47,885; Full time

Benefits offered by this job

Benefits package

Job summary

The University of Southern California seeks an Academic Program Specialist within the Academic Service Hub to support academic departments in the Social Sciences division. Based at USC's downtown Los Angeles campus, this role collaborates with faculty and staff to deliver essential services.

You will coordinate events, assist with course registration, communications, and student progress, working on-site with a team to ensure smooth operation and responsive service to faculty, staff, and

Qualifications

• Experience in higher education or academic departments.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.

Responsibilities

• Academic Event Coordination and Planning
• Department Course Support and Registration
• Coordination of Department Communications (newsletters, inboxes) and Websites
• Support with Student Academic Progress

Skills

Higher Ed experience

Strong communication

Time management

Education

Bachelor's degree

Job description

Overview

The University of Southern California (USC) is a world-class research university located in downtown Los Angeles. USC Dornsife College of Letters, Arts and Sciences is seeking an Academic Program Specialist in the Academic Service Hub to support academic departments within the Social Sciences hub.

The largest and oldest USC school, USC Dornsife functions as the academic core of the university, offering courses and advancing knowledge across the humanities, social sciences and natural sciences. Based on a divisional framework, Academic Services Hubs provide staff support to approximately 35 departments across Dornsife. Each hub serves one division and the number of departments per division varies. The mission of the Dornsife Academic Service Hubs is to provide optimal, localized support to academic departments by providing specialized services that foster the academic, instructional, and research-driven engagement of faculty, staff and students in the Dornsife community.

Responsibilities

• Academic Event Coordination and Planning
• Department Course Support and Registration
• Coordination of Department Communications (newsletters, inboxes) and Websites
• Support with Student Academic Progress

Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

Preferred qualifications

• Experience in higher education, specifically working with academic departments
• Strong communication and interpersonal skills
• Excellent organizational and time management skills

Compensation and Work Arrangement

Hourly rate range: $29.76 – $34.76. This is a 100% full-time, on-site/on-campus position.

Minimum Education and Experience

• Minimum Education: Bachelor’s degree
• Minimum Experience: 2 years
• Minimum Field of Expertise: Experience in higher education and/or customer service; excellent interpersonal, oral, and written communication skills for interacting with both domestic and international stakeholders; demonstrated attention to detail; ability to plan, implement, and coordinate program logistics; demonstrated database/data entry experience; proven project management and problem solving skills; ability to handle multiple timelines, changing priorities, and fluctuating workloads.

Required Documents and Additional Information

• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
• Job openings are posted for a minimum of five business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
• USC provides benefits-eligible employees with a broad range of perks to help protect health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC’s comprehensive benefits here.