Academic Navigator

University of Nebraska-Lincoln; Oklahoma; On-site; USD 40,000 - 49,000; Full time

Job summary

University of Nebraska-Lincoln seeks an Academic Navigator to support undergraduates, focusing on persistence and degree completion for historically underserved students. You will work in a team to identify students needing academic support and serve as a validating agent, coordinating with campus partners and documenting interactions.

Responsibilities include triaging concerns, responding to referrals, and using university analytics to guide outreach.

Qualifications

• Bachelor's degree required with two years of full-time experience working with underserved populations.
• Ability to build relationships in advising, coaching and mentoring settings.
• Experience providing academic or social supports for first-generation, low-income, or underserved minority groups.
• Collaborative work within a team and with other campus units.
• Strong verbal and written communication skills.
• Knowledge of academic and social supports for underserved students and inclusive advocacy.
• Excellent organizational skills and ability to maintain confidentiality.

Responsibilities

• Provide case management for students facing personal, academic, or financial concerns.
• Triaging student concerns and coordinating with campus partners for resources.
• Responding to referrals from faculty and staff to support retention efforts.
• Engaging with students using multiple communication channels (in-person, email, text, phone).
• Document contacts in digital notes system and monitor student progress.
• Apply culturally informed advocacy strategies and collaborate with student success stakeholders.

Skills

Relationship building

1:1 advising

Verbal and written communication

Organizational skills

Confidentiality

Interpersonal skills

Education

Bachelor's Degree

Job description

Working Title

Academic Navigator

Department

Undergraduate Educ & Student Success-8450

Description Of Work

The Academic Navigator is dedicated to University of Nebraska-Lincoln ( UNL ) undergraduates’ persistence and degree completion, especially historically underserved first generation, low-income, and ethnic minority college students. The position will be part of a ten (10) member team that is responsible for supporting the creation of an ecology of validation by utilizing UNL reporting and student information systems to identify students in need of academic support and serving as a validating agent. This position reports to the Director of the Academic Navigator program with a dotted line report to the colleges of UNL .

Responsibilities will include facilitating a case management model that includes triaging student concerns (i.e. personal, academic, or financial) and collaborating with campus partners to facilitate communication and connections with appropriate resources. Proactively engaging with students identified by campus stakeholders including responding to referrals made by faculty and staff across campus and supporting their retention efforts. Using provided university analytics and data to coordinate appropriate outreach and response using a variety of methods (i.e. in-person, email, text, phone, etc.) to targeted student populations and recording contacts in digital notes system. Be able to understand how cultural context, differences, and institutional/social barriers influence the student experience to best employ inclusive advocacy strategies to all students. Engaging in a community of collaborative relationships with student success stakeholders across student and academic affairs including University Housing, UNL faculty, academic advisors, and University Career Services. Engaging in continuous training and professional development to remain informed on existing and emerging strategies to promote student persistence and academic success

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://equity.unl.edu/notice-nondiscrimination/ .

Minimum Required Qualifications

• Bachelors Degree and two (2) years of fulltime professional experience working with secondary to post-secondary aged individuals from underserved populations in a social work, educational support or achievement setting required.
• Ability to build relationships with individuals in 1:1 advising/coaching/mentoring settings.
• Must have experience providing academic and/or social supports for first generation, low-income, and/or underserved ethnic minority populations.
• Evidence of working collaboratively within a team environment and with other units required.
• Demonstrated verbal and written communication skills necessary.
• Knowledge surrounding academic and/or social supports for first-gen, low-income, and/or underserved ethnic minority populations and be able to understand how cultural context, differences, and institutional/social barriers influence student experiences to best apply inclusive advocacy strategies to all students.
• Exceptional verbal and written communication skills.
• Strong organizational skills and the ability to prioritize tasks and maintain confidentiality.
• Strong interpersonal skills.

Preferred Qualifications

• Four years of fulltime professional experience working with secondary to post-secondary aged individuals from underserved populations in a social work, educational support or achievement setting.
• Demonstrated case management, advising, and/or counseling skills desirable.
• Evidence of applying retention and student development strategies into student intervention programs and practices preferred.
• Evidence of reviewing multiple forms of data to utilize case-based management protocols preferred.
• Demonstrated ability to develop and/or deliver programs preferred.
• Demonstrated ability to learn and stay current of complex program requirements, policies and procedures preferred.

Posted Salary

$44,500/yr. minimum