Academic Manager

Kaplan International; Boston (MA); On-site; USD 31,000 - 52,000; Full time

Job summary

Kaplan International Boston is seeking an Academic Manager to lead the school's academic program, supervise instructors, and ensure alignment with KI curriculum and policies. The role includes class scheduling and budget oversight, while counseling students on academic progress and advising them on courses and services.

The position requires TESOL/TEFL certification or equivalent ESL teaching and/or administrative experience, with authorization to work in the United States.

Qualifications

• Bachelor's Degree or equivalent in TESOL/ELT or 2-4 years ESL teaching experience
• 1+ years in an administrative or management role
• Must be authorized to work in the United States
• Strong knowledge of ESL/EFL educational practices

Responsibilities

• Open/close classes and assign instructors within curriculum and budget
• Hire, orient, train, supervise, and observe instructors
• Provide guidance and feedback to instructors for classroom success
• Monitor student progress and maintain academic records
• Advise students on courses and services to support academic progress
• Collaborate with staff on customer service and program quality

Skills

Administrative experience

Leadership

ESL teaching knowledge

Education

Bachelor’s/TESOL equivalent

Master’s in TESOL or DELTA

Job description

Job Title Academic Manager

Academic Manager Job Description Position Summary The Academic Manager is a key senior member of the school staff and oversees all academic duties and processes in the school. He/she is responsible for the quality of the academic program as well as counseling students on academic issues, hiring and supervising instructors and fulfilling essential administrative duties. The Academic Manager will uphold the KI curriculum and KI policies/standards. He/she will ensure that company goals are met and use good judgment and common sense in all decisions.

Key Job Responsibilities

• Open/close classes and assign instructors to these classes while working within the established KI curriculum and budgetary goals.
• Assign substitutes for instructors in the event they cannot teach due to illness, vacation, or emergencies.
• Hire, orient, train, supervise, and observe all instructors.
• Support instructors by giving them the information, tools, and guidance they need to be successful in the classroom.
• Regularly observe instructors to provide feedback and ensure adherence to the program curriculum and standards.
• Conduct regularly scheduled instructor meetings and participate in staff meetings as assigned by the School Director.
• Work with other school staff to provide excellent customer service and maximize student satisfaction.
• Stay informed of new developments in the ESL field and communicate to school staff.
• Provide counseling for students on academic matters to ensure both student satisfaction and academic progress.
• Advise prospective, new, and continuing students on courses, classes, and services.
• Complete administrative tasks on time as assigned by the School Director or other national staff.
• Monitor academic record keeping; maintain the academic portion of student files according to company policies and regulatory standards.
• Oversee the academic budget for the school by maintaining class size averages, ordering materials, and checking and approving instructor payroll with adherence to established HR standards.
• Handle and mediate disputes/problems between students and teachers, between teachers and teachers, and between students and students.
• Collaborate and effectively participate in marketing initiatives and events as needed.
• Demonstrate leadership qualities such as dedication, respect, cooperation, motivation, innovation, commitment to quality, excellence, and superior customer service to students, staff and management.
• Other duties as assigned.

Minimum Required Qualifications

• Bachelor’s Degree (or equivalent) TESOL, CELTA, or TEFL certificate (including practicum) OR 2-4 years of ESL or EFL teaching experience 1+ years in an administrative or management role Thorough knowledge of educational practices, especially in the field of ESL/ EFL Must be authorized to work in the United States

Preferred Qualifications

• Master’s degree in TESOL or DELTA certification
• Prior experience with industry and/ or international students
• Teacher training experience
• One or more foreign language ability a plus

Safeguarding and Background

Once hired, must Be aware of who is the designated safeguarding Lead for Kaplan Languages Be aware of how to identify safeguarding concerns and how to appropriately respond to these Complete, in a timely fashion, any safeguarding training assigned to you Report any safeguarding concerns to the Designated Safeguarding Lead (DSL) in the school As a member of the school team, be responsible for all aspects of our students safeguarding and welfare in conjunction with the wider school and company management teams Must pass a criminal background check

Physical Requirements

• Sitting
• Standing
• Walking
• Climbing
• Lifting up to 50+ pounds
• Pulling
• Pushing
• Carrying
• Grasping
• Reaching
• Bending
• Visual Acuity
• Color Determination
• Speaking
• Listening

Location

KAP Boston MA 11 Beacon Street

Employment Type

Employee Type Employee Job Functional Area Faculty Management

Equal Opportunities

Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.

Compensation

All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible.

About Kaplan International

Kaplan International, the international division of Kaplan Inc., encompasses a range of businesses: a dynamic English-language training provider with 40-plus schools across the globe, a range of Pathways programmes which help international students progress onto degree programs at top-ranked university partners in the U.K., U.S., and Australia, a leading higher education institution in Singapore where more than 18,000 domestic and international students study towards diplomas and degrees and a professional and vocational training operation in Australia and Asia Pacific.