Academic Evaluator

Liberty University, Inc.; United States; Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Retirement plans

Job summary

Liberty University, Inc. Academic Evaluators safeguard the integrity, accuracy, and confidentiality of student records under FERPA and accreditation standards.

They advise students on degree progress and issue official evaluations, conferring degrees within 30 days of eligibility. This role requires a bachelor’s degree, strong computer and communication skills, and the ability to navigate registrar processes across campuses.

Qualifications

• Bachelor’s degree is required.
• Strong computer skills are required.
• Well-developed written and verbal communication skills.
• Minimum of one year experience in Registrar or academic functions.
• Fully proficient in academic processes and regulations as they apply to students.
• Experience with FERPA and confidentiality is preferred.

Responsibilities

• Confer degrees within 30 days of final requirements.
• Maintain compliance with published academic policies.
• Advise students on degree progress and degree completion.
• Respond to student inquiries within 24–48 hours.
• Assist with degree change requests (double majors/minors).
• Prepare graduation packets for audits and degree conferral.
• Coordinate with departments such as Financial Services, Military Affairs, and Enrollment Management.
• Support International Student Center with F-1 status compliance.
• Train new hires.
• Assist with events outside normal hours, including commencements.

Job description

Academic Evaluators are responsible to maintain the integrity, accuracy, and confidentiality of academic records per federal guidelines via FERPA, Department of Education, and SACS accreditation. Academic Evaluators advise and assist students in the successful completion of their degree requirements. They uphold an accurate picture of degree progress and make the final recommendation for degree conferral. Annually, Academic Evaluators provide official evaluations and confer degrees for thousands of students across all campuses and levels of the University.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• In accordance with federal guidelines, confer degrees within 30 days of final requirements being met.
• Uphold all published academic policies in the course catalog.
• Maintain a vast knowledge of past and present academic policies and degree requirements.
• Maintain clear and accurate communication with student emails and phone calls within 24-48 hours of receipt.
• Use problem-solving skills to assist with complex questions from students, parents, and other departments.
• Analyze student progress and serve as the final authority for degree requirements and degree completion.
• Process degree completion applications upon submission.
• Prepare graduation packets for audit, which include a final review of all degree requirements, prior to the conferral of a degree.
• Provide official evaluations of outstanding degree requirements to students through written documentation.
• Compare published DCPs with our Degree Completion Plan Audit tool to ensure accuracy with course and degree requirements.
• Process degree change requests (including double majors and minors) to ensure accuracy on a student’s record.
• Assist other departments (such as Student Financial Services, Military Affairs, and Enrollment Management) with confirmation of student status toward degree completion.
• Assist the International Student Center with maintaining compliance of F-1 status and degree completion.
• Proactively contact students, who may be nearing degree completion, with an official evaluation of remaining requirements.
• Responsible for assisting with the training process for new hires.
• Occasionally required to assist with events outside of normal business hours, including but not limited to Commencement exercises.

SUPERVISORY RESPONSIBILITIES

N/A

QUALIFICATIONS AND CREDENTIALS

• Education and Experience
• Bachelor’s degree required.
• Strong computer skills required.
• Well-developed communications skills.
• Preferred Experience
• Minimum of one year experience in Registrar and academic functions.
• Fully proficient in all academic processes and regulations as they apply to students.

ABILITIES AND COMPETENCIES

• Communication and Comprehension
• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business, government, and community customers and associates.
• Strong organizational skills.
• Excellent computer skills.
• Problem Solving
• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Occasionally required to travel to local and campus locations.
• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Occasionally required to stand, walk, and climb stairs to move about the building.
• Handle materials, reach overhead, kneel, or stoop in order to conduct business.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well-lit, and the noise level is moderate.

Driving Requirements If the employee is required to travel in performing the duties and responsibilities of the position, the use of one’s personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver’s license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee’s position.

Time Type

Full time

Location

Hybrid

Pay Range

Compensation is determined based on factors such as qualifications, experience, education, skills, and certifications, along with University needs and external market conditions. Market benchmarks may be used, as appropriate, in combination with internal equity to ensure pay is fair and aligned with the broader compensation structure. The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. $18.27 - $21.63

Equal Opportunity Employer Statement

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

Before you begin an application, please review our application process. Whatever capacity you work in at Liberty University, you’ll be playing a supportive role in our mission of Training Champions for Christ. Liberty has a wide variety of engaging and challenging positions available that are waiting for committed men and women of integrity just like you. Located in the foothills of the Blue Ridge Mountains in Lynchburg, Va., Liberty University has been Training Champions for Christ since 1971. As one of the nation’s largest Christian universities, Liberty employs a diverse community of faculty, staff, and student professionals who are united by a shared mission and commitment to excellence. Through their dedication and service, Liberty employees help create a collaborative, faith-driven environment that supports meaningful work and lasting impact.