Academic and Student Affairs (ASA) Workforce Coordinator (PA)

Finger Lakes Community College; Town of Canandaigua (NY); Hybrid; USD 54,000 - 62,000; Full time

Benefits offered by this job

NYS retirement or Optional SUNY Ret.

Hybrid model with on-site/remote work

Tuition waiver for employee and depend

Tuition assistance – 4-year state/univ

Job summary

Finger Lakes Community College in Canandaigua, NY is seeking a Workforce Coordinator to lead the development, implementation, recruitment, and ongoing improvement of workforce programs, including Pell-eligible offerings subject to GE, FVT, and VAE, while aligning WCEL with Academic Affairs, Student Affairs, Admissions, and APCI to promote student success.

The role coordinates data collection, reporting, compliance, and outcomes tracking, onboarding, and communication workflows, collaborating

Qualifications

• Bachelor's degree in education, higher education administration, workforce development, business, or a related field.
• At least two years of experience in higher education, workforce development, compliance, student services, or a related field.
• Demonstrated experience managing data collection, reporting, and compliance-related processes.
• Strong organizational and project management skills.
• Ability to handle confidential student and financial information appropriately.

Responsibilities

• Coordinates the implementation and ongoing administration of workforce programs with regulatory alignment.
• Leads collection, validation, and maintenance of employment and outcomes data.
• Develops and manages systems to track student participation, attendance, completion, and outcomes.
• Monitors attendance and supports retention and compliant documentation.
• Prepares required reports, validates data, and supports audits and program reviews.
• Partners with Financial Aid and academic offices to ensure eligibility and compliance.
• Develops intake, onboarding, documentation, verification, and communications workflows.
• Coordinates with departments to develop noncredit-to-credit pathways and stackable credentials.
• Collaborates with Career Services and employers to track outcomes and align programs with labor market needs.

Skills

Strong organizational skills

Project management

Data collection & reporting

Education

Bachelor's degree in education, higher education administration, workforce development, business, or a related field

Tools

Ellucian Colleague

Slate

Atrium

Job description

The Academic and Student Affairs (ASA) Workforce Coordinatorsupports the development,implementation, recruitment,and continuous improvement of workforce programs at Finger LakesCommunity College, including short-term Pell-eligible programssubject to GE, FVT, VAE, and related completion and job placementrequirements. The Coordinator serves as the central point ofcoordination among Workforce, Career, and Experiential Learning(WCEL); Academic Affairs; Student Affairs; Admissions; FinancialAid; Assessment, Planning, and Continuous Improvement (APCI); andCareer Servicesto promote regulatory alignment, data integrity,effective noncredit-to-credit pathways, and student success. Therole also coordinates post-completion outcomes reporting andstudent intake, onboarding, and communication.

FLCC is committed to diversity, equity and inclusion, and strivesto provide an environment that embodies these principles. We striveto attract talented personnel from diverse backgrounds andtraditions, particularly of race and ethnicity, gender, genderidentity, sexual orientation, nationality, culture, religion,worldview and physical and mental abilities. As such, applicantsfrom historically under-represented groups are highly encouraged toapply.

Qualifications

Required

1. Bachelor's degree in education, higher educationadministration, workforce development, business, or a relatedfield.
2. At least two years of experience in higher education, workforcedevelopment, compliance, student services, or a related field.Community college experience is preferred.
3. Demonstrated experience managing data collection, reporting,and compliance-related processes.
4. Strong organizational and project management skills.
5. Ability to handle confidential student and financialinformation appropriately.

Preferred

1. Familiarity with federal and state compliance requirements for workforce education programs, including short-term Pelleligibility, Gainful Employment (GE), Financial Value Transparency(FVT), Value-Added Earnings (VAE), completion rates, and jobplacement rates.
2. Experience with noncredit workforce programs and pathways tocredit.
3. Familiarity with student information systems (e.g., EllucianColleague), customer relationship management platforms (e.g.,Slate), access-control software (e.g., Atrium), and data reportingsystems.
4. Experience with grants or externally funded programs.
5. Demonstrated ability to collaborate with internal and externalstakeholders.
6. Community college experience is preferred.
7. Experience in college admissions, student recruitment,workforce program outreach, or related enrollment activities,including supporting prospective students through admissions andonboarding.
8. Proficiency with Microsoft Office Suite and experience workingwith databases or student information systems.
9. Experience in career services, internship coordination, orrelated functional areas.
10. Knowledge of nonprofit organizations, community partnerships,and industry sectors aligned with FLCC academicprograms.

Essential Functions

A. Coordinates the implementation and ongoing administration ofworkforce programs, including compliance with applicable federaland state requirements for short-term Pell-eligible programs.

B. Leads the collection, validation, and maintenance of employment,earnings, credential attainment, and other post-completion outcomesfor current and former participants, including retroactive datacollection.

C. Develops and manages systems to track student participation,attendance, completion, and outcomes for institutional reporting,compliance, and continuous improvement.

D. Monitors attendance, contacts students with chronic absences orwho stop attending, and coordinates with appropriate offices tosupport retention, accurate documentation, and compliance.

E. Coordinates with APCI and the Financial Aid Office to preparerequired federal, state, SUNY, and institutional reports, validatedata, and support audits, program reviews, and compliancemonitoring.

F. Partners with the Financial Aid Office on program and studenteligibility, documentation, attendance verification, and relatedcompliance processes.

G. Develops and maintains intake, onboarding, documentation,verification, and communication workflows for prospective andcurrent workforce students.

H. Supports workforce program approval and eligibility processes,including documentation of program length, outcomes, and alignmentwith workforce needs.

I. Coordinates with academic departments and WCEL to developnoncredit-to-credit pathways and stackable credentials.

J. Partners with Student Affairs to connect students with advisingand support services and to strengthen the studentexperience.

K. Collaborates with Career Services, employers, communityorganizations, and other external partners to track employmentoutcomes, collect post-completion data, engage employers, and alignprograms with labor market needs, in coordination with APCI andWCEL leadership.

L. Maintains current knowledge of applicable federal and stateregulations, guidance, and best practices for short-termPell-eligible workforce programs.

M. Supports recruitment and outreach by participating in admissionsevents, responding to prospective student inquiries, andcollaborating with enrollment and academic departments to promoteprogram awareness and enrollment.

N. Provides administrative and operational support for new andexisting workforce programs.

O. Performs other related duties as assigned.

Benefits and salary range

Applicants receiving benefits through the New York State RetirementSystem should review state regulations regarding post-retirementemployment. This position is not eligible for employment under aSection 211 waiver.

1. 2026/2027 starting salary range of $53,501 - $61,832 and iscommensurate with qualifications
2. A flexible work schedule is available upon successfulcompletion of training. This position follows a hybrid model, witha combination of on-site and remote work.
3. NYS retirement or Optional SUNY Retirement Program
4. SUNY Voluntary Savings Plan
5. Comprehensive Health and Dental Insurance through ExcellusBCBS
6. FSA
7. 21 days of annual leave, 12 sick days, and 13.5 holidaysannually
8. FLCC Tuition Waiver for employee and dependents
9. Tuition assistance – 4-year institutions

Special Notes

Visa sponsorship is not available for thisposition. If you currently need sponsorship or will need it in thefuture to maintain employment authorization, you do not meeteligibility requirements.

Finger Lakes Community College does not discriminate against any employee, applicant for employment, student or applicant foradmission based on an individual’s race, color, national origin, religion, creed, age, disability, sex, gender identification, gender expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or anyother category protected by law. The College adheres to all federaland state civil rights laws prohibiting discrimination in publicinstitutions of higher education.