Academic and Student Affairs (ASA) Workforce Coordinator

Finger Lakes Community College; City of Canandaigua (NY); Hybrid; USD 54,000 - 62,000; Full time

Benefits offered by this job

NYS retirement/sunY retirement options

Health and dental insurance throughEx 

Tuition waiver for employee and depend

Paid time off: 21 days leave, 12 sick,

Tuition assistance – 4-year colleges

Job summary

Finger Lakes Community College is seeking an Academic and Student Affairs Workforce Coordinator to oversee workforce programs, ensure regulatory compliance, and coordinate cross‑functional teams including WCEL, Academic Affairs, and Career Services. The role focuses on data integrity, outcomes tracking, and student onboarding.

The position is hybrid, offering NYS benefits, and requires experience in higher education workforce development and data reporting.

Qualifications

• Bachelor's degree in education, higher ed admin, workforce development or related field.
• At least two years in higher education, workforce development, compliance or student services.
• Experience managing data collection, reporting and compliance processes.
• Strong organizational and project management skills.
• Ability to handle confidential student and financial information.

Responsibilities

• Coordinate workforce program administration with compliance for short-term Pell-eligible programs.
• Lead data collection, validation and maintenance of post-completion outcomes.
• Develop systems to track participation, attendance and outcomes for reporting.
• Collaborate with APCI and Financial Aid for reports and audits.
• Support onboarding and intake for workforce students.

Skills

Organizational skills

Project management

Data reporting

Communication

Education

Bachelor's degree in education, higher education administration, workforce development, business, or related field

Tools

Ellucian Colleague

Slate CRM

Atrium access-control

Microsoft Office Suite

SQL/Databases

Job description

Career Opportunities with Finger Lakes Community College

Academic and Student Affairs (ASA) Workforce Coordinator

The Academic and Student Affairs (ASA) Workforce Coordinator supports the development, implementation, compliance, recruitment, and continuous improvement of workforce programs at Finger Lakes Community College, including short-term Pell-eligible programs subject to GE, FVT, VAE, and related completion and job placement requirements. The Coordinator serves as the central point of coordination among Workforce, Career, and Experiential Learning (WCEL); Academic Affairs; Student Affairs; Admissions; Financial Aid; Assessment, Planning, and Continuous Improvement (APCI); and Career Services to promote regulatory alignment, data integrity, effective noncredit-to-credit pathways, and student success. The role also coordinates post-completion outcomes reporting and student intake, onboarding, and communication.

FLCC is committed to diversity, equity and inclusion, and strives to provide an environment that embodies these principles. We strive to attract talented personnel from diverse backgrounds and traditions, particularly of race and ethnicity, gender, gender identity, sexual orientation, nationality, culture, religion, worldview and physical and mental abilities. As such, applicants from historically under-represented groups are highly encouraged to apply.

Qualifications:

Required

• Bachelor's degree in education, higher education administration, workforce development, business, or a related field.
• At least two years of experience in higher education, workforce development, compliance, student services, or a related field. Community college experience is preferred.
• Demonstrated experience managing data collection, reporting, and compliance-related processes.
• Strong organizational and project management skills.
• Ability to handle confidential student and financial information appropriately.

Preferred

• Familiarity with federal and state compliance requirements for workforce education programs, including short-term Pell eligibility, Gainful Employment (GE), Financial Value Transparency (FVT), Value-Added Earnings (VAE), completion rates, and job placement rates.
• Experience with noncredit workforce programs and pathways to credit.
• Familiarity with student information systems (e.g., Ellucian Colleague), customer relationship management platforms (e.g., Slate), access-control software (e.g., Atrium), and data reporting systems.
• Experience with grants or externally funded programs.
• Demonstrated ability to collaborate with internal and external stakeholders.
• Community college experience is preferred.
• Experience in college admissions, student recruitment, workforce program outreach, or related enrollment activities, including supporting prospective students through admissions and onboarding.
• Proficiency with Microsoft Office Suite and experience working with databases or student information systems.
• Experience in career services, internship coordination, or related functional areas.
• Knowledge of nonprofit organizations, community partnerships, and industry sectors aligned with FLCC academic programs.

Essential Functions:

A. Coordinates the implementation and ongoing administration of workforce programs, including compliance with applicable federal and state requirements for short-term Pell-eligible programs.

B. Leads the collection, validation, and maintenance of employment, earnings, credential attainment, and other post-completion outcomes for current and former participants, including retroactive data collection.

C. Develops and manages systems to track student participation, attendance, completion, and outcomes for institutional reporting, compliance, and continuous improvement.

D. Monitors attendance, contacts students with chronic absences or who stop attending, and coordinates with appropriate offices to support retention, accurate documentation, and compliance.

E. Coordinates with APCI and the Financial Aid Office to prepare required federal, state, SUNY, and institutional reports, validate data, and support audits, program reviews, and compliance monitoring.

F. Partners with the Financial Aid Office on program and student eligibility, documentation, attendance verification, and related compliance processes.

G. Develops and maintains intake, onboarding, documentation, verification, and communication workflows for prospective and current workforce students.

H. Supports workforce program approval and eligibility processes, including documentation of program length, outcomes, and alignment with workforce needs.

I. Coordinates with academic departments and WCEL to develop noncredit-to-credit pathways and stackable credentials.

J. Partners with Student Affairs to connect students with advising and support services and to strengthen the student experience.

K. Collaborates with Career Services, employers, community organizations, and other external partners to track employment outcomes, collect post-completion data, engage employers, and align programs with labor market needs, in coordination with APCI and WCEL leadership.

L. Maintains current knowledge of applicable federal and state regulations, guidance, and best practices for short-term Pell-eligible workforce programs.

M. Supports recruitment and outreach by participating in admissions events, responding to prospective student inquiries, and collaborating with enrollment and academic departments to promote program awareness and enrollment.

N. Provides administrative and operational support for new and existing workforce programs.

O. Performs other related duties as assigned.

Benefits and salary range:

Applicants receiving benefits through the New York State Retirement System should review state regulations regarding post-retirement employment. This position is not eligible for employment under a Section 211 waiver.

• 2026/2027 starting salary range of $53,501 - $61,832 and is commensurate with qualifications
• A flexible work schedule is available upon successful completion of training. This position follows a hybrid model, with a combination of on-site and remote work.
• NYS retirement or Optional SUNY Retirement Program
• SUNY Voluntary Savings Plan
• Comprehensive Health and Dental Insurance through Excellus BCBS
• FSA
• 21 days of annual leave, 12 sick days, and 13.5 holidays annually
• FLCC Tuition Waiver for employee and dependents
• Tuition assistance – 4-year institutions

Special Notes: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements.

Finger Lakes Community College does not discriminate against any employee, applicant for employment, student or applicant for admission based on an individual’s race, color, national origin, religion, creed, age, disability, sex, gender identification, gender expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education.