Academic Advisor, SUCCESS

The Chronicle Of Higher Education, Inc.; West Barnstable (MA); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Retirement benefits

Job summary

Cape Cod Community College seeks an Academic Advisor to support students through learner-centered, equity-focused advising within the SUCCESSFund program. The role emphasizes growth mindset, asset-based practice, teamwork, and proactive outreach, including evening/weekend hours as needed.

The advisor will manage a caseload, develop academic plans aligned with degree requirements, and collaborate with faculty and staff to promote retention and completion.

Qualifications

• Master's degree in a relevant field with 3+ years of advising experience.
• Experience working with diverse student populations and equity-minded practice.
• Ability to support students with math-related confidence and motivation.
• Excellent communication and collaboration within teams.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Provide proactive, learner-centered academic advising to students.
• Manage a caseload using case management protocols and early alerts.
• Coordinate with faculty and staff to support student success.
• Engage students through in-person and remote meetings and outreach.
• Maintain advising notes and refer students to tutoring and support services.

Skills

Excellent communication

Teamwork

Diversity equity inclusion mindset

Education

Master's degree in academic advising, behavioral or social sciences, or related field

Three years of experience in academic advising or career development

Unrestricted authorization to work in the United States

Job description

About Cape Cod Community College:

Cape Cod Community College is a place of personal discovery, enrichment, and professional development for those just beginning the quest and for those at many points along the path of higher education throughout life. It is a caring, comprehensive institution that belongs to the people it serves and responds to their individual and community needs. Students attending Cape Cod Community College are striving for personal excellence, and are finding it, day after day. Graduates of the College can be found in all levels of private business, the professions, and public service, and they excel at what they do.

For students seeking to lay a foundation for further study, there is no better place to begin than at Cape Cod Community College. In today's highly competitive marketplace, the well prepared transfer student is the most aggressively recruited person in higher education. For many Cape Cod Community College graduates, that Associate Degree opens the door to institutions that were just not an option after high school. And, when you consider the savings in the overall cost of a four-year degree at either a public or a private university, starting at Cape Cod Community College becomes an incredible bargain that blends quality with unmatched value.

The students' education is the first priority at Cape Cod Community College. As a learning-centered community, we value the contributions of a diverse population, welcome open inquiry, and promote mutual respect. The College offers a strong educational foundation of critical and creative thinking, communication competency, and a global, multicultural perspective that prepares students for life and work in the 21st century. Our liberal arts, sciences, and career programs provide educational pathways that serve the varied social, economic, and demographic characteristics of our community with a distinctive focus on sustainability. We honor our past, celebrate our present, and imagine our future.

Job Description:

GENERAL STATEMENT OF RESPONSIBILITIES:

The Academic Advisor will advise students embracing the office's learner-centered and proactive advising models, while applying an equity lens to their execution of advising practice. The ideal candidate believes in the power of a growth mindset and asset-based practice, authentic teamwork, setting priorities and successfully achieving them. With a global perspective and commitment to diversity, equity, and inclusion, the Academic Advisor will be an integral part of the student retention and completion team. Occasional evening and weekend hours may be required. The SUCCESSFund is a case management-based program that provides students with opportunities for academic success, career development, and identity development.

EXAMPLES OF DUTIES:

1. Provide proactive and learner-centered academic advising to students utilizing both individual and group formats and applying an equity lens to the execution of advising practice.
2. Execute advising sessions based on enrollment/re-enrollment plans, major/career exploration, transfers to and from the College, and academic improvement plans in relation to early alerts or probation/suspension/dismissal concerns.
3. Utilize case management protocols to oversee a caseload of students.
4. Cultivate relationships with advisees by engaging in regular communication via in person and remote meetings, email, phone, and social media outlets.
5. Advise students on best practices to develop academic plans of study based upon their career objectives, readiness assessments, degree requirements, and other academic, and personal factors.
6. Utilize advising technology to assess students' academic progress and success, follow up with students and faculty on EarlyAlert warnings, and schedule advising appointments.
7. Serve as advising liaison to faculty within assigned academic departments and staff in partner offices.
8. Maintain professional knowledge in applicable areas such as advising theory and current literature, FERPA regulations, campus policy and procedure, and professional development opportunities.
9. Participate and assist in the coordination of campus activities such as Pathways, New Student Orientation, Open House, etc.
10. Maintain advising notes on student interactions.
11. Refer students to relevant support services such as tutoring, disability services, academic divisions, etc.
12. Use technology-enabled advising practices including electronic degree audits, communication tools, notes, and record keeping and sharing.
13. Participate in ongoing advisor training.
14. Other duties related to academic advising as assigned by Director.

Requirements:

MINIMUM QUALIFICATIONS

1. Master's degree in academic advising, behavioral or social sciences, or related field with three (3) years of experience and/or training involving academic advising or career development; or an equivalent combination of education, training, and experience.
2. Demonstrated experience working with college students from diverse race, gender, age, religious, and identity backgrounds.
3. Ability to work with students that have low confidence or motivation to learn mathematics.
4. Excellent communication skills.
5. Ability to work as part of a team.
6. Unrestricted authorization to work in the United States.

ADDITIONAL PREFERRED QUALIFICATIONS:

1. Community college experience.
2. Experience using the Jenzabar student information system.
3. Experience using EAB Navigate software.
4. Extensive academic coaching background, preferably with low-income adults and marginalized communities.
5. Experience advising community college students; prior work experience with TRIO/SSS programs desirable.
6. Demonstrated ability to coordinate and conduct workshops on academic and life skills.

Equivalency Statement

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

Additional Information:

COMPENSATION

Full-time MCCC Unit Position; Grade 5 Academic Counselor with an anticipated annual salary range of $72,265 - 85,198. Actual salary will be consistent with the MCCC/MTA Collective Bargaining Agreement, commensurate with qualifications and experience.

Includes participation in a comprehensive employee benefits program including option for membership in the Massachusetts State Employees' Retirement System.

APPLICATION DEADLINE:

August 23, 2026

Please visit our website at www.capecod.edu for information on Cape Cod Community College.

Additional statements

This appointment is subject to the FY2027 budget appropriations.

Appointment subject to SORI (Sex Offender Registry Information), publicly accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks.

The College cannot consider candidates that do not have unrestricted authorization to work in the United States.

Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and College policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.