Academic Advisor: Student Success & Retention

Western Carolina University; Cullowhee (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Western Carolina University seeks an Academic Advisor to serve as the first contact for undergraduate teacher education majors, post-baccalaureate licensure students, and graduate students. The role includes orientation support, educational planning, and guidance on degree requirements within the CEAP.

You will help students understand licensure prerequisites in North Carolina, provide strategies for academic success, and refer to campus resources. Collaboration with CEAP staff is essential.

Qualifications

• Bachelor's degree or equivalent; experience may substitute.
• Legal authorization to work in the United States without sponsorship.

Responsibilities

• Serve as the first contact for undergraduate teacher education majors, post-baccalaureate licensure students, and graduate students.
• Facilitate orientation functions, including schedule building and presentation delivery.
• Guide students in creating educational plans aligned with goals, abilities, and resources.
• Provide clear information on WCU/CEAP policies and degree requirements.
• Explain NC licensure requirements for teacher education majors.
• Offer strategies for academic success and retention.
• Refer students to campus offices and resources as needed.
• Maintain advising records and participate in program assessment and development.

Skills

Written and oral communication

Advising theory & practices

Diversity & inclusion

MS Office (Word, Excel, PowerPoint)

Banner software

Professional relationships

Confidential information handling

Group presentation

Education

Bachelor's degree or Equivalent

Tools

Banner

Microsoft Office

Job description

Western Carolina University seeks an Academic Advisor to serve as the first contact for undergraduate teacher education majors, post-baccalaureate licensure students, and graduate students. The role includes orientation support, educational planning, and guidance on degree requirements within the CEAP.

You will help students understand licensure prerequisites in North Carolina, provide strategies for academic success, and refer to campus resources. Collaboration with CEAP staff is essential.