Academic Advisor (Student Services Professional II)

California State University; San Diego (CA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

An established academic institution is seeking a passionate Academic Adviser to join their dedicated team. This role offers a unique opportunity to support students in their academic journeys, providing guidance through challenges and helping them achieve their educational goals. You will engage with a diverse student population, fostering an inclusive environment while implementing retention initiatives. The position allows for professional growth within a collaborative setting, making a meaningful impact on students' lives. If you are ready to inspire and empower students, this is the perfect opportunity for you.

Benefits

Professional Development Opportunities

Collaborative Work Environment

Health and Wellness Benefits

Flexible Work Hours

Qualifications

• Experience in student services or academic advising is essential.
• Knowledge of barriers faced by underrepresented student groups.

Responsibilities

• Provide academic advising and support to students.
• Assist at-risk students in navigating academic challenges.

Skills

Academic Advising

Student Support

Communication Skills

Policy Development

Engagement Techniques

Education

Bachelor's Degree in Behavioral Sciences

Master's Degree (preferred)

Job description

Position Summary

Are you passionate about supporting students in their academic and professional journeys? The College of Professional Studies and Fine Arts (PSFA) at San Diego State University is seeking a dedicated Academic Adviser to join our team. This role provides an exciting opportunity to offer equity-minded academic advising and support to a diverse population of students. As part of a dynamic team, you will help guide students through academic challenges and assist them in progressing toward degree completion.

Key Responsibilities:

• Academic Advising: Provide academic advising for an assigned caseload of students, covering major, General Education (GE), University requirements, study abroad, transfer credits, and graduation requirements.
• At-Risk Student Support: Support students facing academic challenges, including those on probation, disqualification, or unsatisfactory academic progress, by identifying issues and connecting them with appropriate campus resources.
• Holistic Support: Assist students in managing academic withdrawals and create action plans to promote academic recovery and success.
• Student Engagement: Conduct individual appointments, group advising sessions, and virtual meetings. Respond to inquiries via email, phone, and in person.
• Retention Initiatives: Contribute to initiatives that facilitate student retention and academic progression.
• Policy Development: Help in the development and implementation of advising policies and practices within the College of Professional Studies and Fine Arts.

Why Join Us?

• Collaborative Environment: Be part of a supportive and collaborative team that is committed to student success.
• Professional Growth: Gain opportunities for professional development in a prestigious academic institution.
• Impactful Work: Make a meaningful impact by helping students navigate their academic journey and achieve their educational goals.

If you're ready to inspire and empower students while making a difference in their academic success, we encourage you to apply and be part of our mission!

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is approved for partial telecommuting with onsite work in San Diego.

Department Summary

The College of Professional Studies and Fine Arts (PSFA) is one of eight instructional units of San Diego State University. The College is comprised of ten diverse departments and schools: the departments of Aerospace Studies, Military Science and Naval Science; the schools of Art, Design and Art History, Communication, Hospitality and Tourism Management, Journalism and Media Studies, Music and Dance, Public Affairs, and Theatre, Television and Film as well as ten research centers. The College is staffed by 49 positions comprised of administrative, clerical and technical staff in addition to approximately 260 tenured/tenure-track faculty and lecturers serving over 5,000 majors.

The Dean’s Office is responsible for the creation, implementation and continued support of the instructional, research, and development processes in the College.

For more information regarding the College of Professional Studies and Fine Arts, click here.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job‑related field may be substituted for one year of the professional experience.

Key Qualifications

• Working knowledge of barriers for students from underrepresented groups.
• Demonstrates ability to establish and maintain cooperative working relationships with a diverse range of students, staff, and faculty.
• Ability to recognize multicultural, multisexed and multi-aged value systems and work accordingly.
• Experience working with diverse student populations and effectively presenting to audiences of varying backgrounds and group sizes.
• Experience in student advising or supporting students in an academic or educational setting.
• Experience explaining and interpreting academic policies and procedures in various communication formats, including in-person, phone, video conferencing, and email.
• Familiarity with general education and graduation requirements in higher education, particularly within public university systems preferred.
• Three years of experience in student services, academic advising, admissions, registrar functions, or a related area within higher education preferred.
• Master's degree preferred.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $5,083 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $5,083 - $7,228 per month.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by May 15, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Sophia Faulk at [e-mail].