Academic Advisor I

Southern Illinois University at Carbondale; Carbondale (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Southern Illinois University at Carbondale's College of Arts and Media is seeking an Academic Advisor I. This full-time, professional position requires independent judgment in advising, registration, and compliance with university policies.

The advisor will support undergraduate students, coordinate with faculty and student support services, and use degree audit tools to guide degree progress and academic planning.

Qualifications

• Bachelor’s degree required for the role.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal abilities.
• Strong attention to detail and accuracy.

Responsibilities

• Provide academic advising and guidance to undergraduate students.
• Assist students with degree planning and registration processes.
• Maintain knowledge of FERPA and university policies.
• Utilize degree audit tools and student information systems.
• Collaborate with faculty and campus support services.
• Participate in orientation events and professional development.

Skills

Written and verbal communication

Customer service

Attention to detail

Education

Bachelor's degree

Master’s degree

Job description

Description

The College of Arts and Media at Southern Illinois University isseeking an Academic Advisor I. This is a full-time, termadministrative/professional position. This position requires abroad understanding of university and college policies andprocedures. Many responsibilities involve regular collaborationwith prospective and current students, faculty, staff, and studentsupport services. The role requires a high degree of independentjudgment in areas such as student advisement, referrals, recordmanagement, registration, and compliance with universityrequirements.

Salary is competitive and commensurate with qualifications andexperience, while also considering internal equity.

Examples of Duties

1. Promote an inclusive environment in which all individuals arevalued, supported, and respected
2. Establish a unique relationship with each student that focuseson their interests, abilities, and values to support self-awarenessand decision-making throughout the undergraduate experience
3. Assist students in developing an educational plan aligned withtheir academic goals
4. Help students understand degree requirements, registrationprocesses, and other relevant academic policies and procedures
5. Maintain a strong understanding of degree requirements, prerequisites, corequisites, and course sequencing for academicprograms
6. Demonstrate working knowledge of the University Core Curriculumand how it applies to specific degree programs
7. Refer students to appropriate campus offices and supportresources as needed
8. Use Degree Works, the Student Educational Planner (SEP), andother technologies to monitor and track students’ progress towarddegree completion, including general education, major, and degreerequirements
9. Instruct students on how to use Degree Works as a degree audittool and perform "what-if" scenarios to explore other academicpathways
10. Fully utilize student information systems, including but notlimited to:
    • Viewing and interpreting student records
    • Analyzing test scores and prerequisite requirements
    • Submitting petition requests for course substitutions
    • Processing course overrides and registration forms
    • Assisting students with registration and resolving accountholds
    • Monitoring academic progress and generating registrationreports
11. Use appropriate platforms (e.g., Slate, Outlook) to communicatewith students, document interactions, promote awareness ofimportant deadlines, and encourage regular advisingappointments
12. Attend and support events such as New Student Orientation, OpenHouse, and occasional evening or weekend programs as needed
13. Maintain thorough knowledge of and compliance with the Family Educational Rights and Privacy Act (FERPA)
14. Complete compliance and mandatory training requirements
15. Participate in professional development programs, meetings, and training sessions
16. Understand transfer course processing and articulationprocedures
17. Maintain a strong focus on student success and retention whilecollaborating with campus partners
18. Perform other duties assigned to enhance academic advisement,student success, and support the institutional mission

Qualifications

Minimum Qualifications:

• Bachelor’s degree
• Strong written and verbal communication skills
• Customer service and/or professional interpersonal skills
• Attention to detail skills

Preferred Qualifications:

• Master’s degree
• Experience in a postsecondary environment (academic advising, mentoring, counseling, teaching undergraduates) or high school teaching
• Experience or background in a College of Arts and Mediaprogram
• Experience working with students from underrepresentedbackgrounds
• Involvement in professional development activities andorganizations such as NACADA and/or demonstrated commitment tocontinuous growth and improvement
• Experience working effectively both independently andcollaboratively

Contact:

Robert A. Lopez, [e-mail]