Academic Advisor for BTAM - Student Success & Retention

Goodwin University; East Hartford (CT); On-site; USD 45,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k employer match

Tuition benefits

Flexible schedules / work from home

Job summary

Goodwin University in East Hartford, CT is seeking an Academic Advisor to work exclusively with new and non-traditional students in the BTAM school, providing proactive, caring, student-centered support throughout their academic career. Under the Dean, you will advise undergraduates, build relationships, track student progress, assist with program changes, and ensure records meet policies.

A Bachelor’s degree is required; 1-3 years' experience; bilingual is a plus; valid driver's license and

Qualifications

• Bachelor’s degree required; Master’s degree a plus.
• 1-3 years’ professional work experience.
• Bi-lingual is a plus.

Responsibilities

• Provide academic advising primarily to undergraduate students; establish relationships with students, faculty and staff.
• Track student progress and outcomes to support retention and success.
• Assist with program changes, plans of study, add/drop and withdrawal paperwork.
• Educate students on registration and course selection to meet graduation requirements.
• Respond to student correspondence within 24 hours and maintain accurate records.
• Produce advising reports and collaborate with BTAM directors on retention plans.
• Engage in communications via phone, email and in-person to support student persistence.

Skills

Communication skills

Organization

Customer service

Computer literacy

Education

Bachelor’s degree

Master’s degree

Tools

Microsoft Word

Microsoft Excel

Zoom/Teams

Job description

Goodwin University in East Hartford, CT is seeking an Academic Advisor to work exclusively with new and non-traditional students in the BTAM school, providing proactive, caring, student-centered support throughout their academic career. Under the Dean, you will advise undergraduates, build relationships, track student progress, assist with program changes, and ensure records meet policies.

A Bachelor’s degree is required; 1-3 years' experience; bilingual is a plus; valid driver's license and