Academic Advisor | Backlog Lead & Cross‑Team Support

Egreenservices; Youngstown (OH); On-site; USD 37,000 - 53,000; Full time

Benefits offered by this job

Benefits plan

Job summary

Consulting Edge in Youngstown, OH is seeking an Academic Advisor to drive ambitious goals with ownership and a salary range of $37,000–$53,000. The role offers mentorship, flexible work options, and the chance to contribute meaningfully across time zones as you support projects and customer service efforts.

You will own tasks from kickoff to delivery, keep the backlog honest, and collaborate across teams in a fast-paced environment.

Qualifications

• CRITICAL THINKING used to interpret complex problems.
• Customer-focused mindset with strong people skills.
• Ability to work independently and with a small team.
• Clear, jargon-free written and spoken communication.
• Discipline to document while ideas are fresh.
• Ability to multitask without sacrificing quality.

Responsibilities

• Keep the backlog honest and up-to-date with realistic next steps.
• Find practical workarounds when standard paths are blocked.
• Adapt quickly to fast-changing priorities in a general environment.
• Translate Leadership chaos into actionable backlog items.
• Own projects from kickoff through final delivery.
• Coordinate Customer Service across three time zones and two tools.

Skills

Critical thinking

Customer focus

Interpersonal skills

Independent and team work

Plain English communication

Documentation discipline

Multitasking

Tools

Backlog management

Job description

Consulting Edge in Youngstown, OH is seeking an Academic Advisor to drive ambitious goals with ownership and a salary range of $37,000–$53,000. The role offers mentorship, flexible work options, and the chance to contribute meaningfully across time zones as you support projects and customer service efforts.

You will own tasks from kickoff to delivery, keep the backlog honest, and collaborate across teams in a fast-paced environment.