Academic Advisor

Think Academy U.S; San Jose (CA); Remote; USD 100,000 - 125,000; Part time

Job summary

Think Academy U.S. is seeking a Part-Time Academic Advisor to support elementary and middle school students. The role requires strong communication and problem-solving skills, with responsibilities including client engagement, course guidance, and meeting enrollment targets. Candidates should possess a Bachelor's degree and relevant experience to thrive in a flexible, remote work environment.

Qualifications

• 1-2 years of experience in education, sales, or customer service.
• Fluency in English and Chinese.
• Flexibility for 20-30 hours per week including evenings and weekends.

Responsibilities

• Provide expert guidance and support to parents and students.
• Engage potential clients through communication channels.
• Monitor sales performance and collaborate with teams.

Skills

Communication

Problem Solving

Teamwork

Education

Bachelor's degree (preferably in Teaching, Education, or Mathematics)

Job description

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Think Academy U.S. is looking for Part-Time Academic Advisor for our Elementary and Middle school courses. Course consultants are expected to provide expert guidance and personalized support to parents, ensuring that their students’ needs are effectively and efficiently met throughout their time at Think Academy. This role calls for strong communication, quick problem-solving, and a deep understanding of how to address client needs promptly and thoughtfully. As a Remote Academic Advisor, your responsibilities include: Participating in training sessions to fully understand the company’s educational products and user needs. Effectively addressing client inquiries about course offerings, schedules, teaching methods, and registration processes. Engaging potential clients through various communication channels (phone, email, social media) to introduce courses and highlight the institution’s value. Building strong relationships with parents by understanding their children’s academic needs and recommending suitable programs. Developing and execute plans to meet weekly/monthly enrollment targets and improve resource conversion rates. Monitoring sales performance and continuously refine approaches to achieve optimal results. Collaborating with academic, marketing, and operations teams to ensure smooth integration between enrollment and program delivery. Requirements include a Bachelor's degree (preferably in Teaching, Education, or Mathematics), 1-2 years of experience in education, sales, or customer service, fluency in English and Chinese, strong communication skills, enthusiasm for education, responsiveness, flexibility for 20-30 hours per week including evenings and weekends, and excellent teamwork and problem-solving skills.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Education and Training

• Industries

  Education Administration Programs

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