Academic Advisor (6 Positions)

San José State University; San Jose (CA); Hybrid; USD 100,000 - 125,000; Full time

Job summary

An established industry player in education is seeking a passionate Academic Advisor to support students' academic journeys. This role involves providing personalized advising to upper-division students, helping them navigate their academic paths, and ensuring their success through effective communication and support. You'll play a crucial role in fostering a supportive environment for students, advocating for their needs, and connecting them with essential resources. Join a dynamic team dedicated to empowering students and enhancing their educational experiences in a collaborative and inclusive setting.

Benefits

Comprehensive benefits package

Flexible work schedule

Telecommute options

Qualifications

• Bachelor's degree in a job-related field required.
• Two years of professional experience in student services or related field.

Responsibilities

• Provide holistic academic advising to students nearing graduation.
• Monitor academic progress and implement student communication plans.
• Advise students on major changes and graduation procedures.

Skills

Active Listening

Problem Solving

Conflict Resolution

Effective Communication

Customer Service

Cultural Sensitivity

Education

Bachelor's Degree in Behavioral Sciences

Master's Degree in Counseling or Student Affairs

Job description

• Unit 4 - APC - Academic Professionals of California

Job Search Category/Discipline: Student Services

Time Basis: Full Time

Workplace Type: Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

NOTE: The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Apply now

Job no: 536278
Work type: Staff
Location: San José
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, Telecommute eligible

Job Summary:

The Academic Advisor will support the enrollment, retention, engagement, and graduation of Junior and Senior year students. Under the general supervision of the Managing Director, this individual will provide academic advising and success coaching to upper-division undergraduate students in all majors in the College. The Academic Advisor will build rapport, ease transition, and support retention by advising students on academic requirements and procedures, providing support for students facing a variety of moderately complex institutional and personal problems, connecting students to appropriate resources on campus to foster student success, and advocating for the needs of individual students and groups of students.

Key Responsibilities:

• Provide holistic academic advising and support to a cohort of students during their last 60 units.
• Effectively advise students individually and in groups on topics such as preparing and completing the change/declare major, graduation application procedures, graduation date change, general education requirements, academic notification, disqualification and reinstatement.
• Implement an asset-based and strengths-based approach while using a case management strategy to establish a working relationship that includes regular meetings, careful documentation, tracking of student progress, and assessment of student success.
• Monitor academic progress by leveraging early support systems.
• Implement a student communication plan that aligns with university policies, deadlines, events, and specific supports needed at certain times in the semester.
• Participate in college and university-wide programs and events that support student success as directed by the Student Success Center and Undergraduate Advising and Success (UAS).
• Provide academic advising during orientation.

Knowledge, Skills & Abilities:

• Basic principles of individual and group behavior, and techniques and methods of interviewing/connecting with students for effective holistic academic advising.
• Strong advising skills, including demonstrated excellence in active listening and in helping individuals with problem identification, problem solving, conflict resolution, and decision making.
• Effective communication skills (both written and verbal) with individuals/groups. Ability to present clear and concise information. Excellent customer-service skills.
• Ability to advise students individually or in groups on routine matters.
• Ability to communicate with constituents in a professional and respectful manner.
• Demonstrate sensitivity to cultural diversity and commitment to equity.

Required Qualifications:

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field.
• Two years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience.

Preferred Qualifications:

• Master’s degree from an accredited four-year college or university in Counseling, Student Affairs, or related area.
• Equivalent of two years progressively professional student services work experience.
• Experience working in an advising office/center, preferably a high volume and fast-paced work environment.
• Experience working with students, staff, faculty and administrators from a diverse background.
• Experience with university and college advising policies and procedures.

Compensation:

Classification: Student Services Professional II
Anticipated Hiring Range: $4,841/month - $5,250/month
CSU Salary Range: $4,841/month - $6,884/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary.

Application Procedure:

Click Apply Now to complete the SJSU Online Employment Application and attach the required documents.

Additional Information:

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS).

Equal Employment Statement:

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.

Advertised: September 10, 2024 (9:00 AM) Pacific Daylight Time
Applications close: Open Until Filled