Academic Advisor

Rocky Mountain College of Art + Design; Lakewood (CO); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Time Off Package

Flexible Spending Account (FSA)

Life & AD&D

Short & Long Term Disability

Tuition Assistance

Job summary

Rocky Mountain College of Art + Design is seeking an Academic Advisor to support student success, maintain files, and ensure timely information flow. The role emphasizes retention, graduation guidance, and collaboration with the Registrar and campus teams.

The position requires a Bachelor’s degree and at least two years in enrollment, admissions, or advising, with CampusVue/Nexus experience preferred. On-site presence at the Lakewood campus is expected.

Qualifications

• Bachelor’s degree required.
• Two years of enrollment, admissions, advising, or similar experience.
• CampusVue/Nexus experience preferred but not required.

Responsibilities

• Provide academic advising to students and answer questions on policies.
• Maintain and organize student files and records with accuracy.
• Assist with retention and graduation metrics and related reporting.
• Coordinate with the Registrar and other campus offices to support student success.
• Be on-site at Lakewood, CO campus at least two days per week and participate in orientations.

Skills

Customer service

Clerical procedures

Office software

Education

Bachelor’s Degree

Tools

CampusVue/Nexus

Job description

Academic Advisor
Location: Lakewood, CO
Target Salary: $44,000- $50,000 per year
Target Fill Date: Open until filled
The Academic Advisor position promotes the success of students and their work toward graduation by providing accurate and timely customer service. Duties include engaging with students, relaying accurate information, and maintaining student files. The Academic Advisor is responsible for meeting established metrics in each area of responsibility.

Essential Duties and Responsibilities

• Maintain budgets for retention and graduation
• Understanding and advising students on academic policies and their corresponding forms and standard operating procedures
• Regular outreach to student cohort for retention and relationship building
• Transition support and onboarding to new RMCAD students
• Recognition and praise for exemplary students and milestone progress
• Intentional focus to connect with the entire student population every semester, surpassing industry standards
• Reengage nonattendance students in a timely manner according to deadlines
• Provide comprehensive withdrawal counseling and reentry application
• Respond to faculty requests for student outreach (ANCHOR Flags)
• Work in conjunction with the Office of the Registrar to understand students' schedules
• Utilize provided resources to forecast course availability trends
• Calculate estimated completion timelines based on credits completed and remaining
• Connect students with co-curricular resources such as Student Learning Center, Student Accessibility Services, Career + Alumni Services, Student Life, and more&
• Understand and communicate a base level of post-secondary student financial concepts and programs
• Abide by FERPA regulations
• Report into the Colorado campus at least twice a week to attend on-site staff and student meetings, trainings, and events, as well as support the campus students and the Advising Team by staffing the Palette office and presenting in student orientations.
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• Written Expression — The ability to communicate information and ideas in writing so others will understand.
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
• Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Quick and accurate data entry including reporting and document management.

Qualifications

• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• CampusVue/Nexus experience preferred by not required.
• Bachelor’s Degree
• Two years of enrollment, admissions, advising, or similar experience

Working Environment and Conditions

• A minimum of being on campus 2 days out of the week.
• Indoors in a normal office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes at least eighty percent (80%) of the time.
• Frequent computer use at workstation, up to eight hours per day.
• Frequently work at a fast pace with unscheduled interruptions.
• Attendance and punctuality.
• Mobility within the office. Ability to walk, sit, stand and climb stairs. Ability to use hands and fingers, to handle office equipment, records and files. Occasionally required to reach with arms and hands, and to stoop, kneel or crouch. Vision abilities required by this job include the ability to read and discern written errors on paper and electronic documents. Ability to talk and hear. Ability to lift up to 15 pounds.
• The noise level in the work environment is usually moderate.

Physical requirements:

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. This job description is intended to describe the general nature and level of work performed by employees assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Management retains the right to add or change the duties of the position at any time.

Our Benefits

• Time Off Package including paid vacation, sick and holidays
• Flexible Spending Account (FSA)
• Basic Life & AD&D
• Short & Long Term Disability
• Tuition Assistance
• Other Voluntary Benefits Offered

Rocky Mountain College of Art + Design is an Equal Opportunity Employer.

RMCAD currently hires qualified applicants in the following states: Arizona, California, Colorado, Florida, New York, Texas, and Virginia.