Academic Advisor

Crimson Education; California; Remote; USD 60,000 - 120,000; Full time

Benefits offered by this job

Flexible working environment

Remote work possible (role dependent)

$1,000 training budget per year

Psychologist on staff

Global presence with 28 markets

Job summary

Crimson Education is hiring for a full-time sales role based in the United States, currently remote with occasional in-person events. You’ll identify new customers, conduct consultations, and present Crimson products to families.

Build rapport with parents and students, onboard clients to the Student Success team, upsell existing clients, and continuously improve sales processes. The role requires strong communication, time management, and CRM experience; familiarity with US college admissions

Qualifications

• A Bachelor’s degree in sales or business or an education-oriented field, and/or equivalent job experience in sales, with a preference for experience in the education space
• Clear understanding of sales fundamentals
• Strong communication skills and customer rapport building
• Ability to work remotely across all four US time zones
• Excellent presentation skills; public speaking is a plus
• Knowledge of US college admissions and Ivy League landscape is a plus
• CRM platforms such as Salesforce are a plus

Responsibilities

• Achieve agreed-upon sales targets and outcomes
• Identify and engage new potential Crimson customers
• Establish rapport with parents and students to communicate Crimson benefits
• Conduct sales consultations and academic assessments aligned with the Crimson brand
• Present and promote Crimson products to prospective families
• Develop and maintain positive customer relationships leading to referrals
• Onboard new clients to the Student Success Manager team
• Inform existing clients about new developments and upsell accordingly
• Expedite resolution of customer problems to maximize satisfaction
• Continuously improve sales techniques and industry knowledge
• Host or attend online sales marketing events as needed
• Coordinate with Accounts to ensure timely payments
• Provide feedback to improve sales processes
• Be a proactive contributor to a high-performing team

Skills

Sales fundamentals

Communication skills

Remote work

Time management

Education

Bachelor's degree in sales/business/education

Tools

Salesforce

Job description

About Crimson

Crimson Education is the world’s leading college admissions consulting firm, with over 1,490 Ivy League offers and 2,410 to the US Top 15. We help ambitious students gain admission to the world’s top universities through expert-led guidance and proven, data-driven strategies. Crimson students are 7x more likely to get into the Ivy League than their peers. We were recently featured on the

front page of the Wall Street Journal

We’re the only college admissions consultancy that brings together:

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications
• Professors and PhD teaching fellows from leading universities to guide students through original, independent research — with pathways to selective peer-reviewed publication or conference presentation
• Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards
• Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation

We’re backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia and New Zealand.

The Role

This is a full-time position, based in the U.S. The role is currently fully remote but may require occasional in-person meetings and events in the future.

Sales

• Achieving agreed-upon sales targets and outcomes
• Identifying and interacting with new potential Crimson customers
• Establishing rapport with parents and their students to communicate and showcase the benefits of working with Crimson Education above and beyond our competitors
• Conducting sales consultations and academic assessments professionally and which aligns with the Crimson brand and culture
• Presenting and promoting Crimson products as per the company's sales process to prospective families
• Establishing, developing, and maintaining positive and professional customer interactions and relationships that lead to positive experiences and referrals
• Consistent and timely onboarding of new clients to the Student Success Manager team
• Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering.
• Expediting the resolution of customer problems and complaints to maximize satisfactionContinuously improving sales techniques and enhancing industry knowledge
• Hosting or attending some sales oriented marketing events (mostly online) when necessary
• Maintaining effective communication with the Accounts team to ensure timely payment of accounts
• Providing feedback and suggestions on how to improve sales processes
• Being a proactive contributor to a generous, close-knit high high-performing team

Qualifications Required

• A Bachelor’s degree in sales or business or an education-oriented field, and/or equivalent job experience in sales, with a preference for experience in the education space
• A clear understanding of sales fundamentals
• Strong communication skills and customer rapport building
• Time management skills and ability to adapt to work on a fully remote team that’s situated across all four US time zones
• Excellent interpersonal and presentation skills; experience speaking or presenting in front of large groups is a plus
• Knowledge of the US college admissions process and competitive Ivy League landscape is a plus
• Knowledge of CRM platforms, such as Salesforce, is a plus

Why work for Crimson?

• Flexible working environment, you will be empowered to structure how you work
• Option to work from our many locations/remotely around the globe (role dependent) with us!
• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
• $1,000 training budget per year- we love to level up!
• Psychologist on staff
• Impressive fireside chats and workshops to help the team continuously level up
• Radical Candour is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe!