Academic Advising & Operations Coordinator

University of Florida; Gainesville (AL); On-site; USD 30,000 - 34,000; Full time

Job summary

University of Florida seeks an Academic Assistant II to support undergraduate advising and student services. You will respond to emails, assist with basic advising questions, and help clear holds following department procedures.

You will also manage academic operations, automate forms and workflows, and maintain student records and scholarship processes. Strong communication and confidentiality are essential for success in this role.

Qualifications

• High school diploma or equivalent and three years of relevant experience.
• Experience with academic advising support in a higher education environment is preferred.
• Must have working knowledge of Microsoft Excel, DocuSign, Qualtrics, and Adobe Acrobat.

Responsibilities

• Responds independently to undergraduate advising emails and general student inquiries.
• Reviews and clears advising registration holds.
• Maintains advising documentation and advising notes within university systems.
• Assists with previews, student orientations, information sessions, and departmental events.
• Maintains confidentiality of student academic records in accordance with FERPA regulations.
• Maintains and updates the ECE Undergraduate Canvas page with announcements and resources.
• Coordinates scholarship processes including letters and tracking.
• Develops forms, workflows, templates, and electronic documents.
• Creates automated processes to improve advising communications and record management.
• Assists in evaluating office procedures and suggests workflow improvements.
• Maintains student records related to advising, enrollment, and scholarships.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Time management

Confidentiality

Education

High school diploma or equivalent

Tools

Student Admin

Campus Solutions

WordPress

Canvas

TEAMS

Salesforce

Qualtrics

DocuSign

Microsoft 365

Adobe Acrobat

Job description

University of Florida seeks an Academic Assistant II to support undergraduate advising and student services. You will respond to emails, assist with basic advising questions, and help clear holds following department procedures.

You will also manage academic operations, automate forms and workflows, and maintain student records and scholarship processes. Strong communication and confidentiality are essential for success in this role.