Academic Advising Manager

Ugajobsearch; Athens (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

University of Georgia in Athens seeks an Academic Advising Manager to lead the School of Social Work's advising team and oversee three advisors across Athens, Gwinnett and Online programs to ensure high-quality, student-centered advising.

The role requires a Bachelor's degree and extensive supervisory, policy interpretation and data-analysis skills to support student retention and degree completion in a complex, multi-campus environment.

Qualifications

• Bachelor’s degree or equivalent with 10+ years of professional experience and supervisory background.
• Experience leading academic advising teams and aligning services to student success.
• Strong knowledge of university policies and degree requirements.

Responsibilities

• Directly supervise three academic advisors across campus sites and online programs.
• Develop and maintain advising standards, procedures, workflows and service expectations.
• Coordinate advising processes for course scheduling, degree progression and graduation clearance.
• Monitor student progression and retention and provide data-driven recommendations.
• Collaborate with program directors, faculty, and university offices to support student success.

Skills

Academic advising

Student success

Supervisory experience

Policy interpretation

Data analysis

Communication

Education

Bachelor’s degree or equivalent plus 10 years of professional experience including 3 years supervisory experience

Tools

DegreeWorks

Athena

Job description

Academic Advising Manager

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Posting Details

Posting Number S15861P

Working Title Academic Advising Manager

Department Social Work-Dean's Office

About the University of Georgia Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education and is the state’s flagship university (https://www.uga.edu/) . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department College/Unit/Department website

Posting Type External Retirement Plan TRS or ORP

Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information Monday – Friday, 8am-5pm Advertised Salary Commensurate with Experience Posting Date 10/07/2026 Open until filled No Closing Date 10/13/2026 Proposed Starting Date 11/01/2026 Special Instructions to Applicants Location of Vacancy Athens Area

EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( [e-mail] ).

USG Core Values Statement The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02 .

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom .

Position Information Classification Title Academic Advising Manager FLSA Exempt FTE 1.00 Minimum Qualifications

Bachelor’s degree in a related field or equivalent plus 10 years of professional experience to include 3 years of supervisory experience

Preferred Qualifications

The Academic Advising Manager provides leadership, coordination, and oversight for academic advising services within the University of Georgia School of Social Work ( SSW ). The position serves as the primary administrative and operational leader for the School’s academic advising team and is responsible for ensuring the delivery of consistent, high-quality, student-centered academic advising across the School’s undergraduate and graduate programs.

The Academic Advising Manager directly supervises three academic advisors ( BSW , MNML and MSW [Athens, Gwinnett and Online], providing leadership, direction, professional development, performance management, workload coordination, and support to ensure advising services meet the academic and student-success goals of the School of Social Work and the University of Georgia.

In addition to supervisory responsibilities, the Academic Advising Manager provides complex academic advising to students, interprets University and School policies and degree requirements, monitors student progression and retention, and serves as a key liaison among academic advisors, program directors, faculty, associate deans, the Dean’s Office, and other University offices.

Knowledge, Skills, Abilities and/or Competencies

• Extensive knowledge of academic advising principles, practices, and student-success strategies.
• Thorough knowledge of UGA and University System of Georgia academic policies, procedures, degree requirements, and student services.
• Knowledge of undergraduate and graduate academic programs and progression requirements within the School of Social Work.
• Demonstrated ability to supervise, mentor, develop, and evaluate professional staff.
• Strong organizational and project-management skills.
• Ability to manage competing priorities and multiple advising and administrative initiatives.
• Strong analytical skills and the ability to use student and program data to inform decisions.
• Knowledge of student information systems, degree audit systems, advising technologies, and other academic administration tools.
• Excellent written, verbal, and interpersonal communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to interpret complex academic policies and apply them appropriately to individual student situations.
• Ability to establish effective working relationships with students, faculty, staff, administrators, and University partners.
• Ability to maintain confidentiality and exercise appropriate judgment when handling sensitive student and personnel matters.
• Ability to develop and implement policies, procedures, and processes that improve operational effectiveness and student outcomes.
• Commitment to student-centered, growth-oriented, and effective advising practices.

Physical Demands Work is primarily performed in an office and academic environment and requires sitting, standing, walking, use of computers and other office equipment, and occasional lifting of materials or equipment up to 40 pounds. The existing position documentation identifies sitting, standing, walking and lifting up to 40 pounds as physical requirements. Is driving a responsibility of this position? No Is this a Position of Trust? No Does this position have operation, access, or control of financial resources? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .

Duties/Responsibilities

Academic Advising Leadership and Supervision

• Directly supervise three academic advisors within the School of Social Work, including assigning and coordinating workloads, establishing expectations, monitoring performance, and providing ongoing feedback and professional development.
• Provide leadership and direction to the School’s academic advising team to ensure consistent advising practices, communication, and student support across programs.
• Recruit, interview, select, train, onboard, and evaluate academic advising personnel in accordance with UGA policies and procedures.
• Develop and maintain advising standards, procedures, workflows, and service expectations.
• Conduct regular individual and team meetings with academic advisors to address student needs, program changes, operational issues, and advising priorities.
• Identify professional development opportunities and ensure advisors remain current on UGA policies, academic programs, advising technology, student resources and best practices in academic advising.
• Serve as a resource and escalation point for academic advisors regarding complex student cases, academic policies, exceptions, degree progression, and student concerns.
• Promote collaboration and information sharing among advisors and academic programs.
• Monitor advising caseloads and adjust assignments as needed to ensure balanced workloads and high-quality student support.
• Evaluate advising team effectiveness and implement improvements based on assessment findings, student needs, and program priorities.

Percentage of time 35

Student Academic Advising and Student Success

• Provide comprehensive academic advising to undergraduate and graduate students within the School of Social Work, particularly students with complex academic, progression, or degree-completion needs.
• Advise students regarding course selection, degree requirements, academic policies, progression toward graduation, registration, academic planning, and career or educational goals.
• Conduct and interpret degree audits and monitor student progress toward degree completion.
• Assist students experiencing academic difficulties by identifying barriers to progress and connecting them with appropriate University resources.
• Review and resolve complex academic advising issues and student cases that require interpretation of University, USG , College/School, or program policies.
• Lead the planning, coordination, and execution of annual convocation ceremony for spring graduates in all SSW programs. Serve as primary contact and liaison between SSW , the university community, and external vendors.
• Support students through major academic transitions, including admission, orientation, program progression, change of major, graduation, and degree completion.
• Ensure students receive timely and accurate information regarding program requirements, policies, deadlines, and academic opportunities.
• Maintain appropriate advising records and documentation in accordance with UGA and USG policies.
• Promote student retention, persistence, timely degree completion, and overall student success.

Percentage of time 25

Program Advising Administration and Academic Planning

• Provide leadership in the coordination and administration of academic advising activities across the School of Social Work’s programs.
• Work closely with program directors, faculty, associate deans, and the Dean’s Office regarding curriculum, enrollment, admissions, student progression, academic policies, and program requirements.
• Coordinate advising processes associated with course scheduling, registration, degree progression, graduation clearance, and academic program changes.
• Monitor program enrollment and student progression data and identify trends or areas requiring attention.
• Provide advising and student data to School leadership to support strategic planning and decision-making.
• Ensure accuracy and consistency of advising information presented in the UGA Bulletin, program materials, advising resources, and other student-facing communications.
• Coordinate with offices such as Admissions, Registrar, Financial Aid, Career Center, Student Affairs, Practicum Education, and other University units as needed to address student and program needs.
• Serve as a primary School-level resource for academic advisors regarding UGA academic policies, procedures, systems, and program requirements.
• Develop and maintain advising procedures that promote consistency, efficiency, compliance, and positive student experiences.

Percentage of time 20

Assessment, Data Management, and Continuous Improvement

• Collect, analyze, and interpret academic advising and student progression data to evaluate program and advising effectiveness.
• Use systems such as DegreeWorks, Athena, and other University systems to monitor student progress and identify students or populations requiring additional support.
• Prepare reports and data summaries for School leadership, program directors, and other stakeholders.
• Forecast enrollment and student progression trends using historical and current data.
• Develop and