ABX Out of Service Manager (Weekends)

Air Transport Services Group; Erlanger (KY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Flight operations support

Job summary

Air Transport Services Group is seeking an experienced OOS Manager based near CVG to direct, coordinate, and expedite recovery of aircraft forced out of service. You will oversee operations across DHL and Amazon ramps, plus global outbase recoveries, with emphasis on parts routing, vendor management, and ABX technician deployment.

You will lead a team of supervisors, lead mechanics, ABX technicians, and third-party MROs, maintaining aggressive RTS targets and ensuring rapid return to service

Qualifications

• Ten years of progressive, hands-on aircraft maintenance operations experience.
• Seven years of supervisory or managerial experience in heavy or line maintenance.
• Valid FAA Airframe and Powerplant (A&P) license.
• Proficiency with Microsoft Office (Excel, Word), Netline OPS plus, and MXI.
• Ability to work nights, weekends, and holidays in high-stress conditions.
• High School Diploma or GED.

Responsibilities

• Manage out-of-service events on Amazon/DHL ramps.
• Work F/S/S 3/13 Schedule.
• Establish RTS estimates and update Maintenance Control during AOG events.
• Liaise with Engineering, Vendors, and assigned parties.
• Align all parties on ramp mechanics, ABX supervision, and ABX vendors to return aircraft to service.
• Provide oversight to CVG station Supervisors, lead mechanics, ABX mechanics, and third-party MRO vendors.
• Dispatch badge personnel across Amazon and DHL nodes based on fleet crisis demands.

Skills

Aviation Operations Leadership

People Management

Problem-solving under pressure

Effective Communication

Flexibility in Scheduling

Education

High School Diploma or GED

FAA A&P License

Tools

Microsoft Office (Excel, Word)

Netline OPS plus

MXI

Job description

Overview

Based at our primary CVG Hub, the Out of Service (OOS) Manager directs, coordinates, and expedites the recovery of aircraft that have been forced out of active service due to unscheduled maintenance events or Aircraft on Ground (AOG) status. This high-impact leadership role is directly responsible for operational oversight across both the DHL and Amazon ramps at CVG, while simultaneously commanding global outbase recoveries. The OOS Manager orchestrates parts routing, executes third-party vendor management, and strategically deploys ABX technicians from the hub to outstations to aggressively resolve remote AOG events.

Responsibilities

• Manage out-of-service events on both Amazon/DHL ramps.
• This position will be expected to work F/S/S 3/13 Schedule.
• Establish realistic but aggressive Estimated Times of Return to Service (RTS) and continuously update Maintenance control throughout the AOG event.
• Liaise with external entities, including Engineering, Vendors, and all assigned parties.
• Align all assigned parties on DHL/Amazon Ramp-from line mechanics, ABX Supervision, ABX Vendors to ensure a unified, safe, and efficient repair plan to return aircraft to service.

Supervisory Responsibilities

• This role manages and oversees CVG line maintenance operations to ensure efficiency.
• Provide operational oversight and direction to CVG station Supervisors, lead mechanics, ABX mechanics, and third-party MRO vendors.
• Maintain cross-facility operational awareness to effectively dispatch badged personnel across both the Amazon and DHL nodes based on fleet crisis demands.

Requirements

• Aviation Experience: Minimum of ten (10) years of progressive, hands-on experience in aircraft maintenance operations.
• Leadership Scope: Minimum of seven (7) years of formal supervisory or managerial experience specifically within an aircraft Heavy Maintenance or line maintenance environment.
• Licensure: Must hold a valid, current FAA Airframe and Powerplant (A&P) License.
• Technical Proficiencies: Highly proficient with Microsoft Office Suite (specifically Excel and Word), Netline OPS plus, and MXI.
• Operational Capabilities: Proven ability to work highly flexible work hours (including nights, weekends, and holidays) and operate independently. Must demonstrate strong organizational, interpersonal communication, and decisive problem-solving skills under high-stress conditions.
• High School Diploma or GED.

Preferred Skills

• Associate or bachelor's degree in business administration or related discipline.
• Fleet Type Certification: Boeing 767 and/or Airbus A330 General Familiarization (Gen Fam) training certificates.
• Line Maintenance: Seven (7) or more years of dedicated line maintenance environment experience.
• 10+ years of management experience specifically within Line Maintenance and AOG environments.