ABX Manager System Control

ABX Air, Inc.; Wilmington (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

ABX Air, Inc. is seeking a Manager System Control to oversee and optimize operational decisions across all shifts, ensuring on-time service while balancing cost and schedule integrity.

You will drivesolutions for weather, aircraft capacity, and crew constraints, coordinating flight reroutes and approvals for extra aircraft as needed. You will act as the primary information conduit among ABX departments, customers, vendors, and executive staff, guiding teams through rapid changes and making sound

Qualifications

• Must have a high school diploma/GED.
• Five (5) years of operations and decision‑making experience in flight, ground, and/or maintenance operations.
• Working knowledge of FAR 91, 121, and/or 135.
• Two (2) years of supervisory experience.
• Excellent interpersonal and intrapersonal communication skills.
• Demonstrated ability to make sound and logical decisions.
• Experience managing and coordinating customer changes in a fast‑paced environment.

Responsibilities

• Manage and coordinate operational business decisions for all shifts to maintain system integrity and on-time service while balancing economic impact.
• Address weather, mechanical, crew duty restrictions, and aircraft capacity issues and coordinate solutions.
• Reroute flights and authorize extra/ad-hoc aircraft as needed.
• Serve as the main information coordinator between ABX departments, customers, vendors, and executive staff.

Skills

Flight operations

Ground operations

Maintenance operations

Supervisory experience

Decision-making

Customer service

Education

BA or BS in management or aviation

Job description

SUMMARY:

The Manager System Control position has the responsibility and authority to manage and coordinate operational business decisions for all shifts. This position focuses on maintaining system integrity to assure on-time service, while balancing the economic impact. Those decisions are necessary due to the issues that influence the published schedule. Company assets managed by this person for maintaining system integrity include rerouting of flights, calling for and approving extra/ad-hoc aircraft. Act as the main contact person for operations and serve as an Information Coordinator between all ABX departments, customers, vendors and executive staff.

DUTIES AND RESPONSIBILITIES:

The Manager System Control position has the responsibility and authority to manage and coordinate operational business decisions for all shifts. This position focuses on maintaining system integrity to assure on time service, while balancing the economic impact. Those decisions are necessary due to the issues that influence the published schedule. Weather, mechanical, crew duty restrictions, and aircraft capacity restrictions are among the daily and nightly issues that the person in this position will be responsible for and managing solutions. Company assets managed by this person for maintaining system integrity include rerouting of flights, calling for and approving extra/ad-hoc aircraft. Act as the main contact person for operations and serve as an Information Coordinator between all ABX departments, customers, vendors and executive staff.

QUALIFICATIONS:

• Must have high school diploma/GED
• Working knowledge of flight, ground, and maintenance operations
• Five (5) years of operations and decision‑making experience in flight, ground, and/or maintenance operations
• Working knowledge of FAR 91, 121, and/or 135
• Two (2) years of supervisory experience
• Excellent interpersonal and intrapersonal communication skills
• Demonstrated ability to make sound and logical decisions
• Experience managing and coordinating customer changes in a fast‑paced environment
• Flexibility to work weekends, holidays and shift changes if required
• Strong customer service skills

PREFERRED SKILLS:

Aircraft dispatch license, or ATP

• BA or BS degree in management or aviation field
• Commercial/Instrument pilot rating
• A&P license
• Working knowledge of FAR, FOM, AOM, and GOM.
• Bi-lingual in English/Spanish

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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