ABX Manager System Control

Air Transport Services Group; Wilmington (OH); On-site; USD 95,000 - 135,000; Full time

Job summary

Air Transport Services Group in Wilmington, OH, seeks a Manager System Control responsible for directing operational decisions across all shifts to assure on-time service while balancing cost. You will oversee flight rerouting, extra/ad-hoc aircraft requests, and act as the primary information coordinator among ABX departments, customers, vendors and executives.

The role requires five years in operations decision-making, strong knowledge of FAR 91/121/135, supervisory experience, and excellent

Qualifications

• Requires high school diploma or GED.
• 5 years of operations and decision-making experience in flight, ground, and maintenance operations.
• Knowledge of FAR 91/121/135 and related regulations.

Responsibilities

• Manage and coordinate operational decisions for all shifts to ensure on-time service.
• Maintain system integrity while balancing economic impact and schedule constraints.
• Act as the main contact for operations and coordinate with ABX departments, customers, vendors and executives.

Skills

Decision making

Operations management

Supervisory experience

Communication skills

Customer service

Education

High school diploma or GED

Tools

Flight operations knowledge

Scheduling/dispatch concepts

Job description

SUMMARY

The Manager System Control position has the responsibility and authority to manage and coordinate operational business decisions for all shifts. This position focuses on maintaining system integrity to assure on-time service, while balancing the economic impact. Those decisions are necessary due to the issues that influence the published schedule. Company assets managed by this person for maintaining system integrity include rerouting of flights, calling for and approving extra/ad-hoc aircraft. Act as the main contact person for operations and serve as an Information Coordinator between all ABX departments, customers, vendors and executive staff.

DUTIES AND RESPONSIBILITIES

The Manager System Control position has the responsibility and authority to manage and coordinate operational business decisions for all shifts. This position focuses on maintaining system integrity to assure on time service, while balancing the economic impact. Those decisions are necessary due to the issues that influence the published schedule. Weather, mechanical, crew duty restrictions, and aircraft capacity restrictions are among the daily and nightly issues that the person in this position will be responsible for and managing solutions. Company assets managed by this person for maintaining system integrity include rerouting of flights, calling for and approving extra/ad-hoc aircraft. Act as the main contact person for operations and serve as an Information Coordinator between all ABX departments, customers, vendors and executive staff.

QUALIFICATIONS

Must have high school diploma/GEDWorking knowledge of flight, ground, and maintenance operationsFive (5) years of operations and decision-making experience in flight, ground, and/or maintenance operationsWorking knowledge of FAR 91, 121, and/or 135Two (2) years of supervisory experienceExcellent interpersonal and intrapersonal communication skillsDemonstrated ability to make sound and logical decisionsExperience managing and coordinating customer changes in a fast-paced environmentFlexibility to work weekends, holidays and shift changes if requiredStrong customer service skills

PREFERRED SKILLS

Aircraft dispatch license, or ATPBA or BS degree in management or aviation fieldCommercial/Instrument pilot ratingA&P licenseWorking knowledge of FAR, FOM, AOM, and GOM.Bi-lingual in English/Spanish